See a doctor whenever you want, wherever you are. Get your prescription1 delivered to your hotel when you’re away on business. And now – with our Advance corporate health scheme – you could benefit from GP-led tests and scans without having to take time out to see a consultant first2.
AXA Doctor at Hand, powered by Doctor Care Anywhere, is a private online GP service that puts better health in easy reach for everyone. It’s an evolution in on-demand, personalised care for your clients and their employees.
AXA Doctor at Hand is included as part of Advance, our corporate health insurance, or as a standalone purchase.
With AXA Doctor at Hand, GP appointments by video or phone are just a couple of taps away – 24 hours a day, seven days a week, 365 days a year3. There’s no waiting for the surgery to open. And there’s no hanging on the phone for a GP appointment.
Appointments are with qualified doctors; experienced healthcare professionals hand-picked by Doctor Care Anywhere. Employees can even choose the doctor they want to see.
Your client’s employees will have a copy of their appointment notes uploaded directly to their patient record so they’ve got a reminder of the conversation they’ve had with the doctor. Their full medical notes can be sent to their NHS GP to make sure that everyone’s in the picture.
Doctor-patient confidentiality is paramount. Your client’s business will be given overall usage reports but no personal details.
Booking online or through the app couldn’t be easier. AXA Doctor at Hand appointments are usually available within a few hours, and employees can join from anywhere in the world – at home or when they’re away. GP appointments are twenty minutes long and with our Advance corporate health membership, there’s no limit to the number of times they can use the service4.
With our Advance corporate health membership if something needs looking into, GPs can recommend some diagnostic tests or scans2. Employees might not need to see a consultant first. A specialist will review the results remotely before the GP goes through them with the employee over the phone or by video call, saving precious time. The GP can also contact our Fast Track Appointments team directly to arrange further treatment5.
If a prescription could help, your client’s employees won’t even have to visit a pharmacy. Prescriptions can be delivered straight to the office, their home, their hotel or a local pharmacy if it’s easier1.
We'd be delighted to update you further on AXA Doctor at Hand, our provider partnership, along with the great results we've seen to date.
1Available in most circumstances. Out-patient prescriptions and deliveries may not be covered by the scheme and may cost more than on the NHS. Medicine may not be available worldwide. Prescriptions are restricted in USA and sanctioned countries.
2If included in your AXA Health scheme, where clinically and geographically appropriate (centres in England, Scotland and Wales). Dependants must be aged 18+ for GP to organise diagnostics.
3Subject to appointment availability.
4Subject to the Doctor Care Anywhere fair-usage policy.
5If you have private healthcare benefits, out-patient limits may apply. If you don't have private healthcare benefits any specialist referrals would need to be self-funded. All referrals and treatment recommended are on a private basis. The GPs are unable to refer to the NHS.