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Who is AXA Health?

We’re AXA’s UK health and wellbeing specialists.
We help people be the best version of themselves, whatever that means to them.

We’ll help you get the expert healthcare you need, right when you need it.
But that’s only the start of our story.

We’ll keep you in the know, with our own in-house team of healthcare professionals.
We’ll cheer you on to get to where you want to be, with wellbeing inspiration and advice.
We’ll be your health and wellbeing partner, with you every step of the way.

It’s never been more important to focus on your health.
That’s what we do every day.

Healthy for you

You never need to worry about accessing healthcare again. 

We’ll make sure you see or speak to an expert you can rely on. Fast. 

And we’ll keep you on track to reach your own wellbeing goals. 

More about how to get expert help when you need it

Healthy for business

You can rely on us to help keep your people well in the first place, and get them treated if they’re ill. We’ll help you build up your team’s wellbeing, and keep your workplace safe. 

Keeping small businesses thriving 

Working with larger business 

If you’re an intermediary, we know you’ll be focused on your clients’ health and wellbeing right now – we’ll make sure you shine, and answer their every question. Find out more about how we work together with intermediaries 

Ready to become a Champion of Feelgood?

At AXA Health, we’re all about Feelgood Health – finding simple, enjoyable ways to increase happiness in life. Whether that’s having a kitchen disco while the kettle boils or taking some time for some mindful breathing while on public transport, these bite-sized moments of wellbeing can work wonders for your body and mind.

It’s something our AXA Health colleagues live every day, finding ways to uplift themselves, their teams and members. 

Discover what it takes to be an AXA Health Champion of Feelgood and apply now to join us on our journey.

How we’re making positive changes in our world

We’re committed to changing our business, our community, and the wider environment for the better.

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Playing our part in the COVID-19 response

Amid the uncertainty of the pandemic, our focus was clear: doing the right thing for as many as we could, including getting our members the help they needed, easily and directly.

We made sure our members could access free remote GP appointments and specialist consultations whenever they needed them, easing strain on the NHS. And to help with extra stress, we provided mental wellbeing tools and coping strategies through the Thrive app.

Some of our team put their clinical expertise into use on the front line to support our NHS colleagues. Read what that meant for Lyndsay Boyle. 

Find out more about our COVID-19 response

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Working towards a healthier future for all

We’re proud to have motivated colleagues who put their energy to use helping our community – running dozens of events to support our chosen charities throughout the year. 

We take our environmental stewardship seriously too – from installing solar panels to keeping beehives on site. 

The wider AXA Group focuses firmly on the future, committing €250m to 650 research projects since 2007 through the AXA Research fund

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Helping our people find their healthy

Our focus on health and wellbeing starts with making sure our own people have all the support they need to be their best selves. 

From lunchtime yoga to battling stigma about mental health; from resilience training to running groups, we’re here to cheer on all our colleagues on their own route to health and wellbeing.

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Making healthcare better together

We have always worked together with our colleagues in the NHS and wider healthcare community, and that’s something we’re still firmly focused on as AXA’s UK health and wellbeing specialists. We work closely with all our providers to improve the quality and consistency of care for our members, as well as ensuring that private healthcare remains sustainable for the future. 

"Good healthcare focuses on meeting the patient’s needs – for me, and for all of us at AXA Health, that means putting our members at the heart of all we do. I'm passionate about working with providers of healthcare services who share our vision of making healthcare better – ensuring we all work together to deliver good quality care, in the right setting, with the right people, at the right time, for all our members." 

Sarah Taylor - Head of Specialist and Practitioner Relations. 

Making the right kind of difference for 80 years

We were founded in 1940 by doctors and hospitals working together, and we’re still shaped by clinicians today. 

Here are just a few of the things we’re proudest of:

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Still making waves…

We believe that keeping in good health can feel good. As we embarked on our journey as AXA Health, we sought to take our members’ health and wellbeing to the next level.

At a time when it had never been more important to be healthy, we launched AXA Health’s new ‘Feelgood Health’ brand positioning with an integrated campaign featuring Jack Whitehall.

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We became AXA Health

We want to help our members bring out their best selves.

That’s why we brought together our three existing brands, AXA PPP healthcare, Health-on-Line and AXA ICAS Limited to create one brand with one focus – our members’ health. 

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Getting through COVID-19 together

We were proud to offer support to our colleagues in the NHS during the COVID-19 pandemic.

With our industry leading Customer Promise, we launched our Clinical Support Centre, so our members could get the specialist remote consultations they needed despite lockdown restrictions. 

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Our private GP service, AXA Doctor at Hand went live

Our members can speak to a private GP by video or phone, from anywhere in the world, day or night.

So if there’s any issue – big or small – stopping someone from achieving their health goals they can get it checked out right away. 

We created the Health Tech & You Awards

Through the Health Tech & You Awards we discovered, invested in and promoted the most ground-breaking technology in healthcare - empowering people to take control of their health and wellbeing.

We now work with one of our 2017 finalists, LiveSmart, to offer our members Realise Health Assessments. 

We introduced our Dedicated Heart and Cancer Nurses

We know how important it is to have someone to lean on in difficult times. 

Our Dedicated Cancer Nurses – all experienced cancer clinicians – support members being treated for cancer and their families. They offer practical advice, reassurance, and a listening ear. 

The launch of the AXA Research Fund and ICAS became part of AXA PPP healthcare

AXA created the AXA Research Fund to support scientific research that benefits all of society.

Our acquisition of occupational health and stress specialists ICAS gave us the expertise to work with organisations to improve the wellbeing of their people.

We joined the AXA Group

AXA bought our owner, Guardian Royal Exchange – making us part of the world’s largest insurance group, serving 107 million clients worldwide. 

With this might backing us up, we were able to fund research and services that enable our customers to strive for better health and wellbeing. 

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We gave our members access to health advice with Health at Hand

Health at Hand empowers our members to take control of their health whenever they’re unsure of something. 

Our friendly counsellors, nurses, midwives and pharmacists can talk through any issues, put minds at ease, and guide our members through any treatment they might need. 

We started funding medical research

We created a charity, The Eynsham Trust, to support charitable hospitals and new medical research.

We were founded by doctors and hospitals working together

We’re even older than the NHS – we started out as the Association for Hospital Services, aiming to help everyday people, on average incomes, access expert medical care fast. And 80 years later, we’re still helping people access the medical care they need. 

Where to next?