When life throws you an unexpected challenge, fast access to diagnosis and treatment are what matter most, along with genuine help, support and understanding from people who care.
We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings.
We’re the health partner you can rely on; at your side to motivate you, and in your corner to support you when you need it.
At AXA Health, we’re here to help you bring out your best self.
If you have a health concern, we’ll get you the answers you need and make sure you’re treated quickly.
We’ll support you with the tools to stay fit and well. Whatever healthy looks like for you, you can rely on us to get you there.
Your success depends on the people who work for you. So it’s important to make sure everyone is supported to stay well, both mentally and physically.
You can rely on us to help keep your employees healthy and provide fast access to treatment if they're ill.
If you’re an intermediary, we know you’ll be focused on your clients’ health and wellbeing. Our dedicated team will work with you to make sure you have everything you need to support them. Find out more about how we work together with intermediaries
We’re committed to changing our business, our community, and the wider environment for the better.
We have always worked together with our colleagues in the NHS and wider healthcare community, and that’s something we’re still firmly focused on as AXA’s UK health and wellbeing specialists. We work closely with all our providers to improve the quality and consistency of care for our members, as well as ensuring that private healthcare remains sustainable for the future.
"Good healthcare focuses on meeting the patient’s needs – for me, and for all of us at AXA Health, that means putting our members at the heart of all we do. I'm passionate about working with providers of healthcare services who share our vision of making healthcare better – ensuring we all work together to deliver good quality care, in the right setting, with the right people, at the right time, for all our members."
Sarah Taylor - Head of Specialist and Practitioner Relations.
We’re proud to have motivated colleagues who put their energy to use helping our community – running dozens of events to support our chosen charities throughout the year.
We take our environmental stewardship seriously too – from installing solar panels to keeping beehives on site.
The wider AXA Group focuses firmly on the future, committing €250m to 700+ research projects since 2007 through the AXA Research fund
Our focus on health and wellbeing starts with making sure our own people have all the support they need to be their best selves.
From resilience training to running groups, we’re here to cheer on all our colleagues on their own route to health and wellbeing. We’re also an accredited menopause friendly employer. AXA Health was included as an example of best practice in the All Party Parliamentary Group on Menopause report, published in 2022.
At AXA Health, we’re all about Feelgood Health – finding simple, enjoyable ways to increase happiness in life. Whether that’s having a kitchen disco while the kettle boils or taking some time for some mindful breathing while on public transport, these bite-sized moments of wellbeing can work wonders for your body and mind.
It’s something our AXA Health colleagues do every day; finding ways to uplift themselves, their teams and our members.
We were founded in 1940 by doctors and hospitals working together, and we’re still shaped by clinicians today.
Here are just a few of the things we’re proudest of:
That’s why we’ve launched the AXA Health Plan, designed to equip you for a changing world: buildable, adaptable, personal. It will empower customers to take control of their own and their family’s healthcare, no matter what their circumstances or individual needs.
It’s designed to help corporates business employees take small, incremental steps to improve their lifestyles and become the best they can be – fit, well and fired-up to stay healthy, at work and every day.
We were proud to offer support to our colleagues in the NHS during the COVID-19 pandemic.
We launched our Clinical Support Centre, so our members could get the specialist remote consultations they needed despite lockdown restrictions.
Our members can speak to a private GP by video or phone, from anywhere in the world, day or night.
From a choice of appointments with GPs or Advanced Nurse Practitioners for advice, prescriptions, tests or eligible referrals, AXA Doctor at Hand takes care of things seamlessly.
Through the Health Tech & You Awards we discovered, invested in and promoted the most ground-breaking technology in healthcare - empowering people to take control of their health and wellbeing.
We know how important it is to have someone to lean on in difficult times.
Our cancer nurses – all experienced cancer clinicians – support members being treated for cancer and their families. They offer ongoing support, reassurance, and a listening ear.
AXA created the AXA Research Fund to support scientific research that benefits all of society.
Our acquisition of occupational health and stress specialists ICAS gave us the expertise to work with organisations to improve the wellbeing of their people.
AXA bought PPP's owner, Guardian Royal Exchange – making us part of the world’s largest insurance group, serving 107 million clients worldwide.
With this might backing us up, we were able to fund research and services that enable our customers to strive for better health and wellbeing.
The 24/7 health support line allows our members to speak to one of our team of experienced health professionals.
Our friendly counsellors, nurses, midwives and pharmacists can talk through any issues, put minds at ease, and guide our members through any treatment they might need.*
We created a charity, The Eynsham Trust, to support charitable hospitals and new medical research.
We’re even older than the NHS – we started out as the Association for Hospital Services, aiming to help everyday people, on average incomes, access expert medical care fast. And more than 80 years later, we’re still helping people access the medical care they need.
*Our nurses and counsellors are available 24/7. Our pharmacists and midwives are available:
• 8am – 8pm Monday to Friday
• 8am – 4pm Saturday
• 8am – 12pm Sunday