Outpatient option

Small business

Quick to see a specialist

get a quote
Call us on 0800 389 7413

Outpatient option

In a small business, everyone plays a crucial role. So just one person being off for a while can make it hard for you and your team to keep to the commitments you’ve made. And that can increase the pressure on you all and affect your business plans.

Getting people back on their feet quickly if they become unwell is one of the ways you can show your employees that you really value what they do for you. With our Outpatient option, your employees will be seen quickly by the right specialist at a time and place that works for them. They’ll feel supported, and you’ll be going that extra mile to keep them – and your business – up and running.

An Outpatient option should be selected if you have chosen the Treatment option and would like to have outpatient cover for specialist consultations and diagnostic tests.

Reducing waiting times

  • Our appointments booking sevice team will arrange an appointment with a specialist that’s convenient for your employee, near home or work, at a time that works for them (GP referral required). 
  • Choose from three different levels of cover to match your budget: no yearly limit on outpatient consultations, up to four appointments a year, or up to two.
  • If you’re covering six or more staff, you can vary the health benefits you offer for employees.

Keeping your business running


Michael is 52 and owns his own plumbing business in Surrey which employs one other person. Michael’s business is very well known in the area and, as a result, they’re often fully booked months in advance. As there are only two of them in the business, Michael understands how difficult it would be to cover the workflow if he or his employee were unable to work due to ill health. That’s why Michael has opted for the Full Outpatient option on his business health insurance. If either of them becomes unwell, once they have a GP referral, they’ll be able to see an appropriate specialist quickly without waiting around, lessening any impact on their ability to get well again – and helping his company stay afloat.

Choose from three levels of cover

Outpatients icon
  • Specialist consultations: up to two specialist consultations a year.

  • Diagnostic tests: no yearly limit on these when your employee’s specialist refers them.
Outpatients icon


  • Specialist consultations: up to four specialist consultations a year.

  • Diagnostic tests: no yearly limit on these when your employee’s specialist refers them.

  • Fees for practitioners: no yearly limit on fees for nurses, dieticians, orthoptists,speech therapists and audiologists.
Outpatients icon


  • Specialist consultations: no yearly limit on specialist consultations.

  • Diagnostic tests: no yearly limit on these when your employee’s specialist refers them.

  • Fees for practitioners: no yearly limit on fees for nurses, dieticians, orthoptists,speech therapists and audiologists.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Advanced Nurse Practitioners available 8am-10pm. 
  • Muscle, bone and joint support - You and your team aged 18 and over get access to a physiotherapist over the phone, or online without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer support - Get support from our experienced health practitioners, who can support you and your family when living with heart and cancer conditions.
  • Gym discounts - In addition to your healthcare cover, you can get Up to 40% off monthly Nuffield Health, Fitness and Wellbeing centre membership and Hussle Monthly+ pass fees** for you and your employees. Which means your team can find their motivation, whether they’re training for a marathon or just getting started.**

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413* or request a callback

CALL US ON 0800 389 7413*

Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of healthcare cover options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413*

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Defaqto - 5-Star Rated

We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto.

The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.

Health and wellbeing info, straight to your inbox

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* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

**Discount applies to Nuffield Health fitness and wellbeing centre monthly individual membership only. Your employees must provide proof of membership and/or employer. You, your spouse, partner or dependent must be a named member on a current AXA Health  healthcare plan to get a 40% discount and be 18 years or older. As a member, you can access your home club (the one you select on joining) as well as many more clubs around the country. These depend on your home club. You must use your home club at least 50% of the time. The joining fee is £39 and may be subject to change by Nuffield Health. Existing members of Nuffield Health who transfer to a 40% off AXA Health discount will be charged a £39 administration fee by Nuffield Health. AXA Health reserves the right to withdraw or alter this offer at any time. The Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off Nuffield Health 24/7 online memberships - available to your employees and their spouses, with or without an AXA Health membership. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off the purchase of a Hussle Monthly+ pass is available to members on an AXA Health healthcare plan. A partner or spouse and direct dependants included on their healthcare plan can also get 40% off the purchase of a Hussle Monthly+ pass. 33% off a Hussle Monthly+ pass is available to employees of AXA Health healthcare clients not covered by a company healthcare plan. They must provide proof of employer. Members must be over 16 to redeem AXA Health discounts with Hussle. Some venues have alternative age restrictions and will be flagged on the gym details page. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.