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Supporting employees with cancer at work

Cancer Care

We understand the effect a cancer diagnosis can have and how important it is to provide care and support for patients and their families from diagnosis through treatment and beyond. Through understanding the complexities cancer brings, we support our members by offering a caring and open dialogue and by always respecting their unique circumstances.

Cancer Care is included as part of Advance, our corporate health insurance

We cover, we care and we support every stage of cancer

The number of people living with cancer in the UK is increasing by 3% every year1. Our cancer care team is made up of nurses with oncology experience, supported by skilled case managers and claims assessors, who all specialise in the area of member cancer cases.  When it comes to cancer, there’s no road map to follow. But that doesn’t mean your employees have to find their way on their own.

1 Macmillan 2017

How it works

Empathy and support

Our dedicated team understand what a diagnosis like this means.  That's why our nurses are here to support you 24 hours a day, every day of the year, to answer your employees questions and make things a little easier for them and their family.


Personalised care

Throughout a challenging time, we recognise that patient and family needs may be far broader than health. Our dedicated cancer nurses will work with the patient to develop a tailored care package which can direct funds towards auxiliary care such as domestic support or childcare. 

Supported case management

A supported treatment journey

Whatever you need, whenever you need it, one of our nurses is waiting to talk to you. The cancer care team can liaise directly with consultants and specialists, making sure to support throughout their care. 


Future focus

Our research nurses have extensive knowledge of the latest cutting edge technologies arriving to the market. We’ll help your employees understand what to expect, and what drugs and procedures are being offered to help them make the right decisions for dealing with their personal health.  

A quick pathway to breast and skin cancer diagnosis

Our early intervention pathway, which means members who think they’ve spotted a sign of breast or skin cancer can visit a specialist private clinic quickly – without the need to see their GP first.

Improving the member journey for men with possible prostate cancer

We are now offering men who have been referred by their GP with possible prostate cancer the option of having a specialised scan, a multi-parametric magnetic resonance imaging (MpMRI) scan, prior to a biopsy.

In 25% of cases this will mean they don’t have to have the biopsy and based on the results may be able to be discharged on active surveillance rather than having treatment straight away.

The creation of this pathway follows the PROMIS (Prostate MRI Imaging Study) trial within the NHS. Using the associated findings we have developed this new streamlined diagnostic pathway, exclusive to AXA Health, to support our members.

Nutrition coaching to help members feel more like themselves

Our nutrition coaching for people having cancer treatment, gives members expert personalised advice to help find and maintain good nutrition, keeping them as strong as possible.

Members will be invited or can request to join the six-month programme of nutrition coaching if they are struggling with weight loss or gain, loss of appetite or taste. Through the easy to use My Coach app, our qualified health coaches will give regular nutritional advice to help members during their treatment.

Meet the people behind the service

Evelyn knew she wanted to be a nurse from the age of 8. With 30 years’ experience in midwifery and cancer care, she now leads our team of dedicated cancer nurses and case managers. For Evelyn, it’s a strong sense of empathy and life skills that help her support our members who are facing or recovering from cancer.

Your choice of cancer cover

We are here to support and provide your employees with exceptional cancer cover, and you have the choice and flexibility to choose the level of cover including our enhanced cancer cover. As a business, you can be confident that each case will be managed with a combination of professionalism, promptness, up to the minute medical information, and the utmost care and attention. 

  • Enhanced Cancer Cover offers your employees full cover, from the diagnosis of cancer through to treatment and lifetime follow-up appointments.
  • Our commitment to supporting cancer is consistent. We are not restricted by The National Institute for Health and Care Excellence (NICE) guidelines, and any changes to NHS Cancer Drugs fund will not impact on the benefits included within our plans. 

“Everything about my care was first class. I had my dedicated nurse just a call away. I am sure the way I was treated helped me to a full recovery. Thank you everyone.”

AXA Health member

Find out more about cancer care for your employees