Small business

Simple, fast access to mental health treatment

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Mental Health option

When you’re running a business, you want your employees to flourish in their roles, not suffer in silence if life becomes a struggle. Today, we know that people often have problems with their mental health, so looking after your employees' minds as well as their bodies, is more important than ever. 

With our Mental Health option in place, you’ll show your business commitment to supporting mental health. And you’ll be able to help your staff start feeling like themselves again, whether they need counselling*, psychologial therapy, or psychiatric treatment in a private hospital (individual exclusions may apply, regardless of group cover).

Supporting mental health in the workplace

  • Your employees can talk confidentially to an expert without any fuss. As soon as stress, anxiety or depression takes hold, they just need to call us to arrange an assessment.*
  • Our approved network of counsellors and psychologists span the UK and have been carefully selected to support our members.
  • If counselling is recommended, our mental health assessments and support service will arrange face-to-face or remote sessions – whatever feels right.
  • There’s no need for them to take time out for a GP appointment – we can book an appointment with a mental health professional such as a counsellor or psychologist who will listen to their concerns and guide them to the right support.
  • If your employee has a complex condition, or their treatment plan needs to be revised, our mental health assessments and support service team will be there to guide them, ensuring they’re comfortable with every decision that’s made to help them get well.

*Available to members aged 18 and over. Only counselling arranged through this service is covered by this cover option.

Talking to an expert to reduce the worry

Mental health

Anne is 39 and is part of a team of 12 other recruitment consultants. Recently, Anne has been feeling depressed and has found it increasingly difficult to sleep at night. As a recruitment consultant, her role is highly target-focussed. She’s been lacking energy, feeling exhausted and falling short of her targets at work, which is adding to her stress. 

Anne has a very honest and open relationship with her manager and confides in her during their next catch up. Anne’s manager reminds her that she has access to mental health support as part of their business health insurance. This means that she doesn’t need a GP referral – she can simply call the mental health assessments and support service to start receiving help and support.

On her lunch break, Anne calls the service and books a call to speak to a counsellor that afternoon at a time that suits her. The counsellor listens attentively and immediately Anne starts to feel better about things. They subsequently agree a plan that includes 5 sessions of remote counselling which is more convenient for Anne to attend than face to face sessions. Taking this first step already makes Anne feel brighter for the first time in a long while and getting here has been easier than she expected it to be – thanks to the Mental Health option.   

What this option will pay for

  • Counselling sessions: face-to-face or remote counselling when it's arranged by our mental health assessments and support service, helping your employees get the help they need faster.
  • Outpatient treatment: specialist consultations for psychiatric treatment, or psychiatric treatment by a psychologist or cognitive behavioural therapists.
  • Care in hospital: private psychiatric treatment fees, including accommodation and diagnostic tests at any of the hospitals or day-patient units in our Directory of Hospitals.

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413* or request a callback

CALL US ON 0800 389 7413*

Small business mental health diagnosis and claims process

When you're struggling with your mental health, it can be difficult to reach out for help. We've created a guide to our mental health diagnosis and claims process, so you and your team can know exactly what to expect.

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Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of healthcare cover options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For more help, speak to one of our advisors on 0800 389 7413*

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Advanced Nurse Practitioners available 8am-10pm. 
  • Muscle, bone and joint support - You and your team aged 18 and over get access to a physiotherapist over the phone or online, without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer support - Speak to our experienced health practitioners  on the phone - they can support you and your family when living with heart and cancer conditions.
  • Access to gym discounts - In addition to your healthcare cover, you can get up to 40% off monthly Nuffield Health Fitness and Wellbeing centre memberships and Hussle Monthly+ pass fees for you and your employees. So your team can find their motivation, whether they’re training for a marathon or just getting started. Get more information and terms and conditions.

Defaqto 2024 Five_Star Expert Rated award

We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto. The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.

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* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.