Extended cover option

Small business

A wider choice of hospitals and even greater flexibility

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Call us on 0800 389 7413*

Extended cover option

For even more freedom about where to have treatment, choose Extended Cover. You and your team members won’t be limited to the facilities in our directory, making your cover even more convenient.  

We’ll also take care of fees for any planned, pre-approved treatment you or your team members choose to have outside the UK, up to the cost that we would pay for equivalent treatment at home. And it also means we’re ready to help with the routine management of chronic conditions like asthma, diabetes and epilepsy. 

The Extended Cover option is only available where the Treatment or Diagnostics Only option is included as part of your plan.

Greater flexibility and choice

  • Cover for treatment at your preferred UK facility, even if it’s not in our Directory of Hospitals.
  • Cover for treatment by a greater range of fee-limited specialists.
  • Cover for planned, pre-approved treatment outside of the UK, up to the cost we would pay for the equivalent treatment in the UK.
  • Cover for chronic conditions such as asthma, diabetes or epilepsy – including fees for outpatient consultations and diagnostic tests with a specialist for the purpose of monitoring the condition.

Extended cover for peace of mind

Extended cover

Judy owns a successful small business, a law firm, and employs a team of 10. She’s been referred for hip replacement surgery and won’t be able to return to work until she’s had the surgery and recovered from it. Being able to have the surgery privately means she can skip the waiting list and reduce her time away from work, which she’s pleased about. 

Judy’s sister in law had the same procedure carried out at a private hospital near to her home last year and had a very positive experience. Judy would like to be treated there too. Looking at our Directory of Hospitals, she notices that the hospital she wants to use isn’t listed. However, as part of her small business healthcare plan, she has Extended Cover, which means we’ll pay her fees up to the normal daily rates published and charged by the facility.

What this option will pay for

  • Treatment at the facility of your choice: we’ll pay all costs up to the normal daily rates charged by the UK hospital, day-patient unit or scanning centre not in our Directory of Hospitals that you or your team member chooses.
  • Planned, pre-approved treatment abroad: up to the cost we’d pay for equivalent treatment in the UK.
  • A wider choice of fee-limited specialists: we’ll pay up to the agreed rates for appointments with a wider range of specialists.
  • Routine care for chronic conditions: with Extended Cover we can pay for management of chronic health issues like asthma, diabetes, epilepsy, osteoarthritis, rheumatoid arthritis or thyroid problems.

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413* or request a callback

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Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of healthcare cover options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisers on 0800 389 7413

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Unlimited access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Doctor Care Anywhere fair usage policy applies.
  • Muscle, bone and joint support - Our Working Body service gives you and your team aged 18 and over access to a physiotherapist over the phone, or remotely without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer nurses - Get support from our telephone nursing team, who are experienced in supporting you and your family when living with these conditions.
  • Physiotherapy consultations - Our online platform giving you and your team access to wellbeing support that's tailored to their individual goals. They can use the AXA Health Age calculator to find out their 'Health Age' and follow in-depth guidance and make suggested changes to get healthier.
  • Healthy rewards - Up to 40% off for you and all your employees at Nuffield Health Fitness and Wellbeing centres. Terms apply**

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Defaqto Expert Rated 5 Star Award PMI (Group) 2021                Feefo Platinum Service Award 2021

Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.


Award-winning provider

  • Defaqto - 5 Star Rating
  • Feefo - Platinum Trusted Service Award

* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

**Discounts apply to Nuffield Health’s fitness & wellbeing gym monthly individual membership only. You, your spouse, partner or dependant must be a named member on a current AXA Health private healthcare plan to be eligible for a 40% discount.  Employees of AXA Health clients who are not covered by an AXA Health private healthcare scheme are eligible for a 20% discount. Partners/spouses are also eligible for a 20% discount. You must provide proof of membership and/or employer. The spouse, partner or dependant must join at same time or after to be eligible. All must be 18 years old or older. As a member you will gain access to your home club (the one you select on joining) as well as many more clubs around the country, these depend on your home club and can be viewed at nuffieldhealth.com/gyms/membership/multi-club-access. You must use your home site at least 50% of the time. A £35 joining fee applies to all new members to Nuffield. A £35 admin fee applies to existing Nuffield members transferring to the 40% discount offer and no fee applies to existing Nuffield members transferring to the 20% discount. Further terms and conditions apply visit axahealth.co.uk/terms/gym-discount.