Therapies option

Small business

Support for muscles, bones and joints

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Call us on 0800 389 7413^

Therapies option

Problems with muscles, bones and joints can often be tackled with some simple self-management advice and may not even need treatment. But if things don’t improve, these problems can lead to time off meaning that the cost to your employees’ health and your business can be high.

Trouble with bones, joints and muscles were the third biggest cause of sickness absence in the UK in 2022 (ONS, 2022). Our therapies option can help your people fix them early*

*Service is available to members aged 18 and over.

The right support to ease the pressure

  • Over-the-phone or online assessment, discussion and advice from  physiotherapists for help with managing conditions.*
  • Fees paid for up to 10 sessions when your employees are referred to a physiotherapist, chiropractor or osteopath by a GP or by us (chiropractors require GP referral). 
  • Take care of your team’s physical health with fast access to hands-on treatment from a physiotherapist, osteopath, chiropractor or acupuncturist – whichever’s right for them (chiropractors require GP referral). 

Fast access to physiotherapy with no need for a GP referral

Therapies

James is 32 and is the co-founder of a graphic design agency in Manchester. They employ 24 people and have recently moved into a larger office in the city centre. During the office move, James injured his back while lifting boxes. James had opted for the Therapies option as part of his business healthcare cover, so he called the Working Body team to discuss his injury. They advised physiotherapy and quickly arranged 10 sessions for him. As James wasn’t able to go into work while his back was so painful, getting treated quickly was important – and there was no need for him to get a GP referral first.

What this option will pay for

  • Outpatient treatment fees: for treatment by physiotherapists, osteopaths, chiropractors and acupuncturists.
  • Ongoing sessions: when agreed by us on the advice of a specialist.
  • Up to 10 sessions a year: when you or your employees have been referred to see a physiotherapist, chiropractor or osteopath by a GP or by us (chiropractors require GP referral). 

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413^ or request a callback

CALL US ON 0800 389 7413^
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Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of private medical insurance options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413^

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Advanced Nurse Practitioners available 8am-10pm. 
  • Muscle, bone and joint support - You and your team aged 18 and over get access to a physiotherapist over the phone, or online without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer support - Get support from our experienced health practitioners, who can support you and your family when living with heart and cancer conditions.
  • Gym discounts - In addition to your healthcare cover, you can get Up to 40% off monthly Nuffield Health, Fitness and Wellbeing centre membership and Hussle Monthly+ pass fees** for you and your employees. Which means your team can find their motivation, whether they’re training for a marathon or just getting started.**

Defaqto - 5-Star Rated

We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto.

The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.

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^Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

**Discount applies to Nuffield Health fitness and wellbeing centre monthly individual membership only. Your employees must provide proof of membership and/or employer. You, your spouse, partner or dependent must be a named member on a current AXA Health  healthcare plan to get a 40% discount and be 18 years or older. As a member, you can access your home club (the one you select on joining) as well as many more clubs around the country. These depend on your home club. You must use your home club at least 50% of the time. The joining fee is £39 and may be subject to change by Nuffield Health. Existing members of Nuffield Health who transfer to a 40% off AXA Health discount will be charged a £39 administration fee by Nuffield Health. AXA Health reserves the right to withdraw or alter this offer at any time. The Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off Nuffield Health 24/7 online memberships - available to your employees and their spouses, with or without an AXA Health membership. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off the purchase of a Hussle Monthly+ pass is available to members on an AXA Health healthcare plan. A partner or spouse and direct dependants included on their healthcare plan can also get 40% off the purchase of a Hussle Monthly+ pass. 33% off a Hussle Monthly+ pass is available to employees of AXA Health healthcare clients not covered by a company healthcare plan. They must provide proof of employer. Members must be over 16 to redeem AXA Health discounts with Hussle. Some venues have alternative age restrictions and will be flagged on the gym details page. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.