If you have a health concern and you’ve put off diagnosis or treatment, please don’t delay any longer. We’re here to help you keep your health on track.
“We’re committed to doing the right thing by our members. Any reduction in claims costs compared to 2019* arising from delays in treatment due to the coronavirus crisis will be refunded in proportion to your subscription paid.”
Tracy Garrad, CEO AXA Health
If you’ve not been feeling yourself since having COVID-19, you may be wondering where to turn.
We’re already set up to support you, with access to long COVID specialists who’ll help you get tests you need and refer you for further treatment – including our specifically designed long COVID rehabilitation programme. All you need is a GP or specialist referral, and we’ll get everything moving.
With AXA Doctor at Hand, powered by Doctor Care Anywhere, you can see a GP safely from home by video or phone call, whenever you need to 24/7. Members on personal and SME plans have unlimited access to AXA Doctor at Hand as part of their AXA Health membership.
Subject to appointment availability and the Doctor Care Anywhere fair-usage policy.
Right now, looking after our mental wellbeing is important. So we’ve teamed up with Thrive – the app that helps you boost your mental wellbeing and build resilience – to offer our individual and SME members a free subscription until 31 March 2022.
Don’t forget, we have a range of health and wellbeing services to support you during these challenging times. From talking to a physiotherapist by phone to checking your medication with a pharmacist, it’s all at your fingertips for you to use.
Whether you’re planning a controlled return to the workplace or adjusting to new, remote ways of working, we’re here to help you meet the health and wellbeing needs of your teams.
We’ve created a risk assessment toolkit to help you put measures in place for a safe and successful return to work. For up to date information and guidance on working safely during coronavirus pandemic, please continue to follow the advice from Department for Business, Energy & Industrial Strategy and Public Health England.
The government has set out guidance for bringing employees safely back into the workplace. One such consideration is deciding whether to test your employees before they return to work. Our support guide outlines our latest thoughts as we continue to monitor the situation carefully.
Follow our latest guidance for travel members while travel options are restricted
Make sure we have your up-to-date email address so we can keep you up to date about how we’re here for you
Visit the NHS' Coronavirus (COVID-19) (external link) for the latest NHS information and advice about coronavirus (COVID-19), including information on social distancing and changes to everyday life.
Use NHS 111 online (external link) to check if your symptoms might be coronavirus and what to do next.
For information on how coronavirus may affect your travel plans, please follow the guidance of the Foreign and Commonwealth Office (external link).
The main symptoms are a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste. If you are concerned that you may have coronavirus visit NHS 111 online (external link) coronavirus service.