Our team will make it happen
Saving time is vital - for your employee's health and for your business. With our specialist appointment booking service your employees can see the right person quickly. The sooner they see a consultant, the sooner they can get a diagnosis and treatment, and the sooner they can start getting better. You'll need to include our Outpatient option or Diagnostics Only option with your business healthcare plan for the consultation to be covered.
This is how it works:
- Ask your GP for an open referral. An open referral is when a GP doesn't name a particular specialist, but instead gives the type of specialist that you need to see.
- Call our claims team who will assess your claim and pass your details through to our booking team who will book an appointment for you.
- Or they'll give you a choice of up to three specialists, and you can get in touch when you're ready.
- We know each consultant’s specialism so we can get your team to the right specialist at a time and place that suits them best.
- Our aim is to arrange an appointment for your employees and we will let them know when this is by the end of the next working day, if not before.
Specialist appointment booking service comes as standard
Access to our specialist appointment booking service comes as standard with our small business health insurance, regardless of the cover options that you choose. We'll help you see the right person quickly. Find out more about our business health insurance, including what is and isn't covered, and get a quote today
We’ll talk to different hospital departments to make sure that any appointments we make fit in with you.
If you call us with a suspected cancer or heart condition, the moment we get off the phone with you we’ll get you an urgent appointment with a specialist.
We can’t take the worry of illness away, but we can remove the hassle of making an appointment. So, as soon as you get in touch with a GP referral, you can rest assured that we’re working behind the scenes to get you seen as soon as possible.
We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto. The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.
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* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.