Outpatient option

Small business

Quick to see a specialist

get a quote
Call us on 0800 389 7413

Outpatient option

In a small business, everyone plays a crucial role. So just one person being off for a while can make it hard for you and your team to keep to the commitments you’ve made. And that can increase the pressure on you all and affect your business plans.

Getting people back on their feet quickly if they become unwell is one of the ways you can show your employees that you really value what they do for you. With our Outpatient option, your employees will be seen quickly by the right specialist at a time and place that works for them. They’ll feel supported, and you’ll be going that extra mile to keep them – and your business – up and running.

An Outpatient option should be selected if you have chosen the Treatment option and would like to have outpatient cover for specialist consultations and diagnostic tests.

Reducing waiting times

  • Bypass outpatient NHS waiting times. Our Fast Track Appointments team will arrange an appointment with a specialist that’s convenient for your employee, near home or work, at a time that works for them.
  • Choose from three different levels of cover to match your budget: no yearly limit on outpatient consultations, up to four appointments a year, or up to two.
  • If you’re covering six or more staff, you can vary the health benefits you offer for employees.

Keeping your business running


Michael is 52 and owns his own plumbing business in Surrey which employs one other person. Michael’s business is very well known in the area and, as a result, they’re often fully booked months in advance. As there are only two of them in the business, Michael understands how difficult it would be to cover the workflow if he or his employee were unable to work due to ill health. That’s why Michael has opted for the Full Outpatient option on his business health insurance. If either of them becomes unwell, once they have a GP referral, they’ll be able to see an appropriate specialist quickly without waiting around, lessening any impact on their ability to get well again – and helping his company stay afloat.

What this option will pay for

  • Specialist consultations: up to two (Standard), four (Enhanced) or no limit (Full) each year.
  • Diagnostic tests: no limit on these when your employee’s specialist refers them.
  • Fees for practitioners (with Enhanced or Full Outpatient cover): no yearly limit on fees for nurses, dieticians, orthoptists,speech therapists and audiologists.

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413* or request a callback

CALL US ON 0800 389 7413*

Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of healthcare cover options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisers on 0800 389 7413

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Unlimited access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Doctor Care Anywhere fair usage policy applies.
  • Muscle, bone and joint support - Our Working Body service gives you and your team aged 18 and over access to a physiotherapist over the phone, or remotely without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer nurses - Get support from our telephone nursing team, who are experienced in supporting you and your family when living with these conditions.
  • Physiotherapy consultations - Our online platform giving you and your team access to wellbeing support that's tailored to their individual goals. They can use the AXA Health Age calculator to find out their 'Health Age' and follow in-depth guidance and make suggested changes to get healthier.
  • Healthy rewards - Up to 40% off for you and all your employees at Nuffield Health Fitness and Wellbeing centres. Terms apply**

Straight forward health and wellbeing info, straight to your inbox

Sign up to receive business related health and wellbeing articles.

Defaqto Expert Rated 5 Star Award PMI (Group) 2021                Feefo Platinum Service Award 2021

Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.

Award-winning provider

  • Defaqto - 5 Star Rating
  • Feefo - Platinum Trusted Service Award

* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

**Discounts apply to Nuffield Health’s fitness & wellbeing gym monthly individual membership only. You, your spouse, partner or dependant must be a named member on a current AXA Health private healthcare plan to be eligible for a 40% discount.  Employees of AXA Health clients who are not covered by an AXA Health private healthcare scheme are eligible for a 20% discount. Partners/spouses are also eligible for a 20% discount. You must provide proof of membership and/or employer. The spouse, partner or dependant must join at same time or after to be eligible. All must be 18 years old or older. As a member you will gain access to your home club (the one you select on joining) as well as many more clubs around the country, these depend on your home club and can be viewed at nuffieldhealth.com/gyms/membership/multi-club-access. You must use your home site at least 50% of the time. A £35 joining fee applies to all new members to Nuffield. A £35 admin fee applies to existing Nuffield members transferring to the 40% discount offer and no fee applies to existing Nuffield members transferring to the 20% discount. Further terms and conditions apply visit axahealth.co.uk/terms/gym-discount.