Finding out that you or someone you love has cancer can be a shock. It can be a difficult thing to process, especially when you also have to also get to grips with fitting a treatment schedule around the existing challenges of everyday life.
At AXA Health, we want you to have as stress-free experience as possible. We know that when you have a health concern, speed is really important. That's why, when you include Comprehensive Cancer Cover on your Personal Health plan, we make it as easy as possible for you to find out what's wrong.
Our health insurance is designed to cover treatment of medical conditions that begin after you take out a plan.
Opting to include Comprehensive Cancer Cover on your Personal Health plan offers peace of mind and the feeling of reassurance. We've highlighted below some of our key benefits this cover offers. (Please note access to Comprehensive Cancer Cover depends on your medical history).
Following a diagnosis of an eligible cancer, you'll have quick access to specialists, and other health professionals when needed. You'll also be allocated a dedicated case manager to support you every step of the way.
Often the questions we have about our health come when we least expect it so at AXA Health our healthcare professionals on our cancer support phone service are available at the end of the phone day or night - we're here for you.
Speak to our specialist cancer nurses on our cancer support service 9am-5pm Monday - Friday. Outside these hours our nurses and counsellors provide round the clock support by phone.
We want to help you get healthy and on your way to recovery as quickly as possible. That's why if your specialist recommends it, we will cover the costs of licensed drugs being prescribed within the terms of their licence.
Across our Directory of Hospitals, you’ll find specialist units, screening centres, day-patient units and treatment units that suit you and your needs.
We want your journey to be as smooth as possible, so if your doctor thinks it is appropriate, you’ll also be able to receive chemotherapy by IV drip at home (subject to cover options chosen).
All members get access to our 24/7 cancer support phone service included as standard when you take out private health insurance with us, regardless of the cover options that you choose, providing access to experienced health practicioners whenever you need them.
Please note members who don't qualify for Comprehensive Cancer Cover, due to their medical history, or who choose the NHS Cancer Support Cover option instead, will have access 24/7 access to experienced healthcare professionals via our support line, but will not have access to a dedicated cancer case manager. More information about our NHS Cancer Support option can be found further down the page.
If you're worried about something that might be breast, skin or prostate cancer, you can call us without needing a GP referral. (Confirmation of raised PSA needed for Prostate concerns.) We'll offer you an appointment of an initial clinical assessment with our provider, Check4Cancer, if appropriate.
Service available to members aged 18 or over. Requires outpatient cover option. For other cancer concerns you'll need to speak to your GP first.
If cancer is diagnosed, as soon as you let us know, we'll connect you to your dedicated cancer case manager, who will then talk you through how they can support you (subject to cover options chosen).
Our Cancer Care team stay up to date with your case during your treatment so you won't have to explain everything each time you ring.
Your dedicated cancer case manager will then help you navigate the complexities of treatment and support you every step of the way.
They can liaise directly with consultants and specialists, making sure to support you throughout your care.
We like to give you choice depending on which best suits your needs. We have two types of cancer cover - Comprehensive Cancer Cover and NHS Cancer Support. Here's what you can expect to receive if you opt for our Comprehensive Cancer Cover:
If you're unable to add the Comprehensive Cancer Cover option because of your medical history, or you choose to have the NHS Cancer Support option instead, this means we will not cover the cost of cancer treatment.
With the NHS Cancer Support option, we will however cover the cost of a licensed cancer drug which the NHS will not pay for if:
We will also cover the costs of external prostheses for up to £5,000 following surgery for a medical condition.
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Defaqto - 5 Star Rating
We’re proud that our Personal Health plan has been rated 5 Stars by independent financial information business, Defaqto.
*Lines are open 09:00 - 19:00 Mon - Fri. Closed Sat - Sun. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.