Diagnostics option

Small business

Prompt access to diagnostics

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call us on 0800 389 7413*

Diagnostics cover option

Waiting for a health condition to be diagnosed can be an extremely worrying time. This option gets you fast access to diagnostics if you or one of your employees becomes unwell. There’s more choice over the time, day and location of appointments, making everything easier to manage – for you and your team.

The Diagnostics option cannot be purchased with the Treatment option.

Quick to find out what’s wrong

  • If someone on your team develops a condition or illness, they can go private for a prompt diagnosis (a GP referral is required). 
  • We’ll cover up to two specialist consultations plus the diagnostic tests the specialist refers your employee for.
  • If they need an outpatient diagnostic surgical procedure to find out what’s wrong, we’ll pay for this.
  • We’ll also pay for outpatient CT, MRI and PET scans they might need – in full when carried out at a facility in our directory of hospitals.

Quick to start getting better


Melanie is 33 and owns her own landscape gardening business based in Bath. Melanie has been experiencing severe pain in her back for the past few months which has been affecting her ability to carry out her job. As Melanie’s job is very hands on, she’s had to take a lot of time off which has meant that she has had to turn down new contracts. Melanie visited her specialist for a consultation and was referred for an MRI scan on her back to try to identify the cause of her pain. As she had the diagnostics option on her small business health insurance, Melanie was able to skip the NHS waiting list and have her MRI scan at a private hospital close to home. She was also able to have a consultation with a specialist who talked her through her diagnosis and suggested what her treatment plan might be.

What this option will pay for

  • Outpatient specialist consultations: up to two of these a year.
  • Diagnostic tests when your specialist refers you: no yearly limit.
  • CT, MRI and PET scans, under a specialist referral: paid in full if your employees scans take place at a scanning centre (or hospital listed as a scanning centre) in our directory. If they happen at a centre not listed in our directory, we’ll pay up to the normal daily rates for these.
  • Outpatient diagnostic surgical procedures: there’s no yearly limit on these – whatever it takes to find out what’s wrong.

What's not covered?

As with most private healthcare plans, there are exclusions and limitations. If you'd like to find out more about what is and isn't covered, call us on 0800 389 7413* or request a callback

CALL US ON 0800 389 7413*

Build a plan that's right for you and your business

At AXA Health, we know that every small business is unique. That’s why we offer a choice of healthcare cover options and benefits that you can select from, so that you only pay for the cover you want.1

Choose your cover options to create a package that works best for you and your team. For inspiration, take a look at our example plans. For more help, speak to one of our advisors on 0800 389 7413*

1If you are buying cover for 1-2 people only, you will need to include either the Treatment option or the Diagnostics Only option in your plan.

Included as standard:

Regardless of the cover options that you choose, you'll have access to the following included as standard:

  • 24/7 access to a private GP - Access to our 24/7 phone and video GP service, AXA Doctor at Hand (powered by Doctor Care Anywhere). Appointments are subject to availability. Advanced Nurse Practitioners available 8am-10pm. 
  • Muscle, bone and joint support - You and your team aged 18 and over get access to a physiotherapist over the phone, or online without the need for a GP referral.
  • Health information phone line - Our helpline is open 24/7 for health information and support from nurses and counsellors. Midwives and pharmacists are available from 8am-8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
  • Heart and cancer support - Get support from our experienced health practitioners, who can support you and your family when living with heart and cancer conditions.
  • Gym discounts - In addition to your healthcare cover, you can get Up to 40% off monthly Nuffield Health, Fitness and Wellbeing centre membership and Hussle Monthly+ pass fees** for you and your employees. Which means your team can find their motivation, whether they’re training for a marathon or just getting started.**

Defaqto - 5-Star Rated

We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto.

The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.

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* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

**Discount applies to Nuffield Health fitness and wellbeing centre monthly individual membership only. Your employees must provide proof of membership and/or employer. You, your spouse, partner or dependent must be a named member on a current AXA Health  healthcare plan to get a 40% discount and be 18 years or older. As a member, you can access your home club (the one you select on joining) as well as many more clubs around the country. These depend on your home club. You must use your home club at least 50% of the time. The joining fee is £39 and may be subject to change by Nuffield Health. Existing members of Nuffield Health who transfer to a 40% off AXA Health discount will be charged a £39 administration fee by Nuffield Health. AXA Health reserves the right to withdraw or alter this offer at any time. The Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off Nuffield Health 24/7 online memberships - available to your employees and their spouses, with or without an AXA Health membership. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.

40% off the purchase of a Hussle Monthly+ pass is available to members on an AXA Health healthcare plan. A partner or spouse and direct dependants included on their healthcare plan can also get 40% off the purchase of a Hussle Monthly+ pass. 33% off a Hussle Monthly+ pass is available to employees of AXA Health healthcare clients not covered by a company healthcare plan. They must provide proof of employer. Members must be over 16 to redeem AXA Health discounts with Hussle. Some venues have alternative age restrictions and will be flagged on the gym details page. Read full terms and conditions at axahealth.co.uk/terms/gym-discount.