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Contact us

How to contact us

You can contact us by phone or online and details are shown in the menu below.

If you use Text Relay, simply prefix the appropriate number listed with 18001. Calls to 0800 numbers will not be charged. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

Check out our helpful guide to claiming

Take a look at our claims guidance for help with some of our most frequently asked queries that may help you, before you call us.

Want to start a claim or check an existing claim?

You can start a claim or talk to us about an existing claim by phone or online. Before you call, please take a look at how to make a claim and read our frequently asked questions – you may find what you are looking for.

Other queries relating to your plan

Interested in becoming a member?