Small business team

Switch business health insurance

CALL US ON 0800 389 7413*

Make the switch to better small business health insurance

We hope that your existing business health insurance provider is doing a great job giving you and your team peace of mind when it comes to your health and wellbeing. But if you feel like your current provider isn’t quite hitting the mark, we may be able to help.

Plus, if you decide to switch your business health insurance to AXA Health, we aim to save you up to 10% off your renewal premiums with your current provider.

Why switch your business health insurance to AXA Health?

Regardless of the cover options that you choose, you’ll have access to the following services and benefits as standard when you switch to AXA Health business health insurance:


Access to our 24/7 online GP serviceAXA Doctor at Hand (powered by Doctor Care Anywhere). You and your team can get an online or phone appointment with a GP or Advanced Nurse Practitioner, for up to 20 minutes, at a time and place that suits you – 24/7, 365 days a year. Appointments are subject to availability. Advanced Nurse Practitioners available 8am-10pm. 


Up to 40% off monthly Nuffield Health Fitness and Wellbeing centre membership and Hussle Monthly+ pass fees **

Back Pain

Support for muscle, bone and joint problems. You and your team aged 18 and over can speak to a physiotherapist over the phone, without the need for a GP referral. They’ll assess the symptoms, talk about what they could mean, and help plan what to do next.

24/7 Support

Access to health information and support via our 24/7 telephone support line, giving you access to our team of nurses, counsellors, midwives and pharmacists1 who are on hand to support you and your team.

Your switching questions answered

We aim to continue the underwriting terms you have and to continue to cover conditions which were eligible with your current provider, subject to the terms and benefits of the new cover. In some cases (i.e. groups of 1 or 2), we may apply additional exclusions for conditions treated recently or for which treatment is planned or pending.

We just need each member's insurance certificate which will confirm the underwriting that will be transferred, as well as confirmation of the dates of your cover. Alternatively, if you are the Group Contact, you just need to give permission to your current provider to share these with us directly and they will release these to us on your behalf.

When you switch your business health insurance to us, there are no forms or paperwork. It’s a completely paperless application, with no individual medical declarations required.

There’s just one question that we ask you to answer, to the best of your knowledge, on behalf of your employees (see below). And we don’t need to carry out any medical checks on your employees when you take out your plan.

  • Are you aware of any employee or family member who will be covered under this plan, has been diagnosed with or has received any form of treatment or consultation for cancer in the past 12 months or has any medical condition likely to result in the need for an in-patient stay in hospital?

In order to get a quote, we ask that you provide:

  • your existing level of cover
  • excess option if chosen
  • employees’ names and date of birth.

It’s often easier for you to send over your renewal paperwork, which holds all the information we need. It’s also known as a ‘membership statement’.

We aim to save you up to 10% on the renewal of your current provider depending on information provided. 

We can backdate your policy by up to 30 days and you may also have a 14 day cooling off period with your current provider.

We suggest that you call us to discuss your options. 

At AXA Health, we know that circumstances can change for every business, which is why you can tailor your cover options at the start of your policy and every renewal, building a plan that's best for your business and budget. However, you can't change your cover options at any other time. 


Yes. Our plans are flexible and you can add or remove members. All costs are pro rata and there are no admin fees applied to make these changes throughout the policy.

We can offer you the option of a 2 Year Fixed Price to give you further reassurance and peace of mind. This option cannot be applied in all cases. If you would like to know more, please call us or get a quote. Please note, any changes to Insurance Premium Tax will apply to the premium.

We will provide you with a presentation based on the quote that you have chosen which we can present to you/your decision makers and employees (pre/post sale) either via a video call or we can come and meet you at a time and place that’s convenient for you.

We make it easy for you to switch

To find out more about what is and isn’t covered, and to get a quote, simply call us on 0800 389 7413* or email us to register your interest

CALL US ON 0800 389 7413*

Defaqto - 5-Star Rated

We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto.

The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.

* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

1Health at Hand nurses and counsellors are available 24/7. Midwives and pharmacists are available 8am-8pm Monday to Friday, 8am-4pm Saturdays and 8am-12pm Sundays

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**Discount applies to Nuffield Health fitness and wellbeing centre monthly individual membership only. Your employees must provide proof of membership and/or employer. You, your spouse, partner or dependent must be a named member on a current AXA Health  healthcare plan to get a 40% discount and be 18 years or older. As a member, you can access your home club (the one you select on joining) as well as many more clubs around the country. These depend on your home club. You must use your home club at least 50% of the time. The joining fee is £39 and may be subject to change by Nuffield Health. Existing members of Nuffield Health who transfer to a 40% off AXA Health discount will be charged a £39 administration fee by Nuffield Health. AXA Health reserves the right to withdraw or alter this offer at any time. The Read full terms and conditions at

40% off Nuffield Health 24/7 online memberships - available to your employees and their spouses, with or without an AXA Health membership. Read full terms and conditions at

40% off the purchase of a Hussle Monthly+ pass is available to members on an AXA Health healthcare plan. A partner or spouse and direct dependants included on their healthcare plan can also get 40% off the purchase of a Hussle Monthly+ pass. 33% off a Hussle Monthly+ pass is available to employees of AXA Health healthcare clients not covered by a company healthcare plan. They must provide proof of employer. Members must be over 16 to redeem AXA Health discounts with Hussle. Some venues have alternative age restrictions and will be flagged on the gym details page. Read full terms and conditions at