Fast, direct access to an assessment for your employee’s mental health needs
With an average of 22.9 working days lost due to stress, depression or anxiety¹, prioritising mental health is essential for a thriving workforce.
Our mental health assessment and support service is included as standard in Advance, our corporate healthcare scheme. It is available to employees, their eligible partners and dependants aged 18 and over, and helps facilitate early support when it's needed most. We’re here to support them in getting the right care, at the right time.
- Quick, direct access to mental health professionals
- Early and easy access for positive outcomes
- No need for a GP referral.
As standard, the employee will not need to pay an excess (or similar contribution) for the initial needs assessment or any counselling (online or in person) arranged by this service. For any other treatment, for example a consultation with a psychiatrist or a psychologist, the usual rules of your scheme will apply. Any outpatient or overall limits, or contribution your employee normally make towards treatment each year would also apply.
We've helped over 75,000 members access mental health support in 2025.
How it works
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Talk to a mental health professional without a GP referral
Members, aged 18 and over, won’t have to take time out for a GP appointment. They can simply call to arrange an assessment. A mental health professional will listen attentively, advise next steps, and if needed refer for treatment.
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The right care and treatment
Mental health conditions are complex, and treatment can vary enormously. Our approved network of counsellors, psychologists and mental health professionals manage this daily, helping your employees to the most appropriate treatment from self-help and life management to cognitive behavioural therapy (CBT), counselling or referral onto psychiatry.
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Quality care nationwide
Treatment is delivered by our approved network of counsellors and psychologists. Treatment can take place remotely or in one of our preferred centres around the country at a time that suits your employee.
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Guiding every step of the way
There will be times when a condition is complex or a treatment plan needs to be revised. In these instances the mental health assessment and support service, will be there to support and guide through the process, ensuring that your employee is completely comfortable with all of the recommendations for further treatment.
Quick and easy access to treatment
Counselling sessions
Face-to-face or remote counselling through our mental health assessments and support service, helping your employees get the help they need quickly.
Outpatient treatment
Specialist consultations for psychiatric treatment or psychiatric treatment by psychologists and cognitive behavioural therapists.
Care in hospital
Private psychiatric treatment fees, including accommodation, diagnostic tests and drugs at any of the hospitals or day patient units in our Directory of Hospitals.
What our members say about our corporate health insurance
“I was so overwhelmed with work and my illness that I didn't really know what to do, your lovely responder talked to me like a human, with such empathy and compassion I will always remember that small act of kindness when I needed it the most.”
AXA Health Corporate Member
"Very friendly team and they all go extra mile to help customers when needed.”
AXA Health Corporate Member
"AXA has been phenomenal from my experience. Accessing support and authorisation for treatment has been a simple and straightforward process with excellent communication and follow-up."
AXA Health Corporate Member
Help your employees thrive with mental health support
Our mental health assessment and support service is included as standard in Advance, AXA Health's corporate healthcare scheme and our mid-corporate healthcare plan.
Build your scheme in a way that means you can continue to provide your employees with access to quality care and treatment, whilst maintaining financial control. Choose from a range of benefits, excess and limits, funding styles, referral models (standard and open) and hospital networks.
Get in touch with us today to find out we can support your employees and your business.