Jo Poolman
Team manager
24/7 health support line
I'm a registered nurse with over 40 years of experience. With a background in emergency and community nursing, more recently I've specialised in school and occupational health.
As manager of the 24/7 Health Support Team, I enjoy ensuring the smooth day-to-day running of the service and maintaining the high quality of support we provide for our members and their families.
I have a special interest in supporting our most vulnerable customers. In my spare time, I enjoy swimming and attending the gym, spending time with my family, and studying French.
Articles by this author
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It’s a service many of us are aware of but do you know when you should call NHS 111, what information you need to give them, and what medical help they can offer?
Video: Tips for making the most of your NHS 111 call
It’s a service many of us are aware of but do you know when you should call NHS 111, what information you need to give them, and what medical help they can offer?
When to call NHS 111
It’s a service many of us are aware of but do you know when you should call NHS 111, what information you need to give them, and what medical help they can offer?
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If you think you may know somebody with dementia, or are wondering if you have it yourself, there are things you can do to check.
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