Explore our family health FAQs

Identifying rashes in children and when to see a doctor

Video: How does the NHS 111 service work?

What is high blood pressure?

Handy downloads

Preparing for a GP appointment?

Have a look at our handy guide to get the most from your GP consultation.

Download guide

My menopause checklist

If you need to see a GP about your menopause symptoms, bring this completed checklist with you to your appointment, to help you discuss what you're experiencing.

Download

My menstrual health checklist

If you need to see a GP about your menstrual health, use this checklist to help you keep track of all your symptoms and cycle dates, so you’re prepared for your appointment.

Download

Supporting our members' health and wellbeing

Call our 24/7 health support line

Get medical information fast from our 24/7 health support line. Nurses and counsellors are available 24/7, midwives and pharmacists work to a schedule but will call you back. 

Need access to a 24/7 online GP?

Discover an online GP service that fits in with your family life. Appointments are subject to availability.

Health assessments

AXA Health members can save 25% off health assessments from either Nuffield Health or Circle Health Group to help give you a better understanding of your health.

Bothersome back or painful joints?

Get fast access to online physio support for muscles, bones and joints problems when you’re over 18.