Family health FAQs

Family health FAQs

Explore our family health FAQs

Identifying rashes in children and when to see a doctor

Why do I keep getting colds?

Diabetes in children

Top tips for a healthy heart

What is a health check or medical MOT?

Top tips for sun protection

Video: How does the NHS 111 service work?

What is high blood pressure?

Handy downloads

Preparing for a GP appointment?

Have a look at our handy guide to get the most from your GP consultation.

Download guide

My endometriosis checklist

Print off our checklist and fill it in ready for your GP or specialist appointment, to help you keep track of your symptoms.

Download

My menopause checklist

If you need to see a GP about your menopause symptoms, bring this completed checklist with you to your appointment, to help you discuss what you're experiencing.

Download

My menstrual health checklist

If you need to see a GP about your menstrual health, use this checklist to help you keep track of all your symptoms and cycle dates, so you’re prepared for your appointment.

Download

Supporting our members' health and wellbeing

Call our 24/7 health support line

Get medical information fast from our 24/7 health support line. Nurses and counsellors are available 24/7, midwives and pharmacists work to a schedule but will call you back. 

Need access to a 24/7 online GP?

Discover an online GP service that fits in with your family life. Appointments are subject to availability.

Health assessments

AXA Health members can save 25% off health assessments from either Nuffield Health or Circle Health Group to help give you a better understanding of your health.

Cancer Care Team

Our dedicated case managers are at the end of the phone, whatever the worry. We’ll stay up to date during your treatment, so you won’t have to explain everything each time you ring.

Available for members with cancer cover as part of their membership.

Bothersome back or painful joints?

Get fast access to online physio support for muscles, bones and joints problems when you’re over 18.

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