Our health and wellbeing content: our promise to you
We're passionate about helping you live a healthy, happy life. That's why we create a wealth of articles and guides designed to inform and empower you on your health journey. To make sure you get the most out of our content, we want to be clear about what it is, who writes it, and how you should use it.
Crafted with care by qualified health professionals
Our health and wellbeing content is written and reviewed with care by our in-house team of authors. They're not just writers; they're doctors, nurses, midwives, counsellors, clinical psychologists, pharmacists, and other health professionals from across AXA Health. Their diverse experience ensures our articles are knowledgeable, practical, and supportive. Occasionally, we also feature content from trusted guest authors.
Information, not medical advice
Think of our articles as a helpful resource and a starting point for learning more about your health. However, they are intended for general informational purposes only.
- This is not a substitute for a doctor. The information here should never replace a consultation with a qualified doctor, nurse, or other healthcare professional. We are an insurance provider, not a medical organisation, and reading our content doesn’t create a doctor-patient relationship.
- Please don't self-diagnose. Always consult a qualified professional before making any decisions about your health, medication, lifestyle, or treatment.
- For emergencies, act fast. If you are experiencing a medical emergency, please call 999 immediately.
A note on insurance cover
It’s important to know that the topics we write about don't necessarily reflect what's covered under our health insurance plans. Healthcare cover is designed to help with new medical conditions that arise after you join, so it's crucial to check your specific policy to understand what is and isn't covered before starting any treatment.
Keeping our content fresh and accurate
The world of medicine is always changing. We work hard to keep our information accurate and up-to-date. To ensure our content remains reliable, our medical professionals review every article at least every three years to ensure it reflects current understanding and research.
A few final (but important) details
- Our responsibility: Our articles are here to provide general information, not to give you specific medical advice. Because of this, we can't take legal responsibility for the choices you make about your health after reading our content.
- External links: We sometimes link to external websites we think you'll find useful. However, we don't control their content and can't take responsibility for it.
Your health is your most important asset. We're here to support you with trustworthy information, but the best partner in your health is always a qualified healthcare professional.
