With our Personal Health insurance plan, we’re here for your family day and night, just as you’re there for your loved ones. We'll help you protect your family, and keep everyone well, by supporting you whenever you need us.
When your baby arrives, you’ll feel reassured to know your little one has cover on your health insurance plan too – there may be some restrictions however. Just give us a quick call to share your news and cover for your new-born will be free until your renewal date (limits to cover may apply).
Being a new parent is a joyful but daunting time. Even if you’ve had a baby before, it can be hard to know if everything’s as it should be. With family health insurance you’ll access to a team of fully trained midwives to call when you need reassurance.** They’ll check how everything’s going with you and your baby, and help you adjust to your vital new role (routine childbirth and pregnancy not covered)
Children have unique concerns. Things like prominent ears or a birthmark on their face could really affect their confidence. With family cover you could get things like these addressed. (For children 14 and under only, subject to no planned or pending treatment).
Being away from home can be a worrying time for children, especially when their stay is in hospital. We make it easier for you to be near your child while they receive treatment covered by your health insurance. We’ll pay for one parent to stay with them in hospital, and up to £100 a night towards accommodation for another in a nearby hotel (up to £500 a year).
We understand that you want answers you can trust as quickly as possible. So we give you easy access to a wealth of health information online. Our knowledgeable team are available 24/7, so if you ever have a question regarding you or your family’s health, they’ll be there to help. They can even send you written information and give you a follow-up call if you have any further questions.
Here are the main things that aren’t covered as standard in our family health insurance:
These also aren’t covered, unless you take out the relevant options:
Your family health insurance starts with our Personal Health plan. You then just choose the options you’d like so you’re not paying for cover you don’t need.
We’re proud that our Personal Health plan has been rated 5 Stars by independent financial information business, Defaqto.
The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.
*Lines open 09.00 - 19.00 Mon - Fri. Closed Sat - Sun. Telephone calls may be recorded and/or monitored for quality assurance, training and as a record of our conversation
**Counsellors are also available 24/7 and pharmacists and midwives from 8am to 8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.