Building on the success of our muscles, bones and joints, digestive and dermatology services, we've carefully designed and built three more online services, to provide broader support for our members.
We're excited to announce the following additions:
- urology service
- neurology service
- cardiology service
Following successful pilots, members aged 18 and over¹, with a relevant GP referral, will now be able to choose to complete an online clinical assessment for these services. They can do this from the comfort of their own home, at a time that suits them, with the opportunity to explain their health issue in full.
Our online outpatient services are meticulously designed with experienced specialists, HBSUK a specialist-led online service (part of the AXA Group), and ourselves.
Your clients will benefit from:
- a specialist-reviewed online clinical assessment, with an aim to provide results for within three working days.
- a personalised report with next step guidance.
- the opportunity to chat through any questions, on a phone or video call¹.
- self-help guidance to manage their health.
- fast, convenient access to further tests, prescriptions and support where appropriate¹.
- connection to face-to-face specialist appointments where required.
¹A member can only use the service if they have benefits for outpatient specialist consultations. Using the service will count as a consultation, and affect any outpatient limit, specialist consultations limit, or any contribution the member normally makes towards treatment each year. If the member has a no claims discount, this will be affected. We can check membership terms and advise what is or isn’t included.