PERSONAL HEALTH INSURANCE

2 months free* healthcare cover

Plus £100 M&S gift card* when you join. Details below. 

Important update

Private medical facilities are now accepting new referrals, which means you will be able to use your plan to access eligible treatment. However, due to the current Covid-19 pandemic, there may be some disruptions to when and where private services are delivered.

New benefits available to our members

Over the past few months we introduced a range of temporary benefits to help support our members. Some of these new ideas worked so well, we’re adding them to our standard cover. All members now have access to:

  • Our Clinical Support Centre, providing quick, easy remote access to leading specialists and practitioners available by telephone or online.
  • Unlimited access to our online GP service AXA Doctor at Hand (powered by Doctor Care Anywhere), allowing you to speak to a qualified GP over the phone or by video 24/7 (subject to availability, and the Doctor Care Anywhere fair usage policy, not available on child-only policies)

These are all in addition to the existing features of our private health insurance, Personal Health, which remain available including:

  • Extensive heart and cancer cover and care, including access to the latest licensed drug treatment to help treat cancer cells on specialist referral – which may also include those that are not routinely available on the NHS. Availability of some cover is subject to your medical history.
  • Our dedicated heart and cancer nurse service available on the phone when you need it most, through treatment, diagnosis and recovery
  • Fast Track Appointments service – finding you the right specialist, at the right time and place for you. Your consultation will be covered if you include the Out-Patient option with your plan.
  • Health at Hand is our support line with nurses and counsellors available 24/7 to answer any questions.
  • Over 250 hospitals within our Directory of Hospitals, with more than 36,500 recognised consultants and other practitioners.
  • Full in-patient and day-patient hospital fees cover (on specialist referral), including operating-theatre costs, nursing care, drugs and dressings, specialist fees, consultations, diagnostic tests, CT, MRI and PET scans and physiotherapy (at a hospital from our Directory of Hospitals).
  • Access to our free online Health Centres, covering topics from allergies to mental health and ageing well.
  • Discounts through our online health and wellbeing site AXA ActivePlus on wearable tech, dieting products and much more.
  • Online access to health and wellbeing support communities through Health Unlocked.

For more information about what is and isn’t covered by our plan,
and to get a quote please call 0800 313 4936 or get a quote online

get a quote now

When life returns to normal - Personal Health

Beyond these exceptional times, our private health insurance plan, Personal Health, offers prompt access to eligible health treatment, from seeing a specialist for diagnosis (when you choose an Out-patient option) to having a comfortable stay while you’re in hospital.

We’ll ensure that, once you have a GP referral, you can choose who to see and where to go, from a list of approved specialists and hospitals, making sure you get the treatment you need giving you the flexibility to manage your health around your lifestyle.

Benefit from

  • Fast Track Appointments service – finding you the right specialist, at the right time and place for you. Your consultation will be covered if you include the Out-Patient option with your plan.
  • Access to over 36,500 specialists and other practitioners across the UK.
  • Enhanced family health insurance including newborns covered on your plan for free until your next renewal (limits to cover may apply).
  • Extensive heart and cancer cover and care, including access to the latest licensed drug treatment to help treat cancer cells on specialist referral – which may also include those that are not routinely available on the NHS. Availability of some cover is subject to your medical history.
  • Up to 50% off an annual PureGym membership + other member discounts and benefits.** During these exceptional times, please check our AXA ActivePlus website for full details on this offer in the current conditions.

Private Health Insurance explained

We believe that great care puts you in control. Personal Health, puts you in control in two ways. It means being able to tailor your plan, so you’ve got the cover that’s right for you. This includes having the choice to add an out-patient option for specialist consultations and diagnostic tests, travel, dental care, physiotherapy and, subject to your medical history, mental health cover. It also gives you a choice of when and where you want to be treated, and who you want to be responsible for your care. We'll be there for you and your family when you need us most, covering you for the treatment of new medical conditions that arise after you join.

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2 Months FREE*

Get 2 months free Plus £100 M&S gift* card when you choose our personal health plan from AXA PPP healthcare

Plus...

You will be able to choose between one of the following gifts* when you join:

  • £100 M&S gift card
  • £150 ActivePlus voucher
  • Fitbit Charge 4
  • Nuffield Health Assessment
  • Realise Health Assessment

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The Defaqto and Moneyfacts 5 Star Rating is based on an assessment of the overall product, including the optional components. Where not all of the options are taken, this might affect the rating of the product.


Award-winning provider

  • Your Money - Best Direct Healthcare Provider 2019
  • Feefo Platinum Trusted Merchant
  • Defaqto 5 Star rating
  • Moneyfacts 5 Star rating

Terms and conditions

Lines are open 9am to 8pm weekdays. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

*Terms and conditions apply: The two months discount on private healthcare insurance is for new customers only. If paying annually, you will only be charged for 10 months of cover. If you pay monthly, the last two months of the cover will be free. The Marks and Spencer £100 gift card will be redeemed via our ActivePlus website and is subject to separate ActivePlus terms and conditions. This offer cannot be used in conjunction with any other offer, apart from our 5% discount for paying annually. Offer maybe withdrawn at any time. Please click here for full terms and conditions.

Choice of one of the following five offers available on purchase of a Personal Health plan only (excludes child only plans). Offers limited to customers who are not, and have not in the last three months, been a member of any individual or corporate plan, policy or trust scheme underwritten or administered by AXA PPP healthcare Limited or AXA PPP healthcare Administration Services Limited. Offer is non-transferable with no cash alternative. Offer cannot be used in conjunction with any other offer, apart from our 5% discount for paying annually. Offer limited to one per household and may be withdrawn at any time or substituted for an equivalent product. A one-time voucher code will be sent to the email address you provided on purchase of your Personal Health plan, within 28 days of receiving your payment if paying annually or, if paying monthly, within 28 days of receiving your second month’s subscription (as long as you haven't cancelled your Personal Health plan). The voucher code will only be redeemable through the ActivePlus website against one of the following five items (T&Cs apply): 

1. £100 M&S gift card 
2. £150 ActivePlus voucher 
3. Fitbit Charge 3 - (subject to stock availability) per Personal Health plan 
4. Nuffield Health Assessment 
5. Realise Health Assessment

World Privilege Plus is introducing AXA PPP healthcare to provide private health insurance to our members. World Privilege Plus Limited is an Introducer Appointed Representative of AXA PPP healthcare Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (The ActivePlus site is not regulated by either the Financial Conduct Authority or the Prudential Regulation Authority.) The healthcare plans are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119.