Elderly couple

Personal Alarms

Independence at home for longer with a personal alarm

Peace of mind for you and your family

As we get older, many of us want to maintain our health and independence. The risk of having a fall, health incident or home emergency can affect confidence and quality of life. A life-saving personal alarm from Taking Care can help you and your family feel safe in the knowledge that help is on hand 24 hours a day should you need it.

By pressing the SOS button on your Taking Care personal alarm pendant, you can quickly get help any time of the day or night. Taking Care have three Emergency Resolution Centres in the UK that will quickly answer your alarm call. They will help to resolve any emergency, such as if you have fallen, feel unwell or are in distress, by calling your loved ones or the emergency services.

Taking Care are part of AXA Health and the UK's first Which? Trusted Trader Approved personal alarm provider. Taking Care have supported over ¼ million people and their families with personal alarms.

A personal alarm to suit you

Choose a personal alarm to suit your lifestyle and needs. With an average alarm call response time of just 6.2 seconds, you can be confident of getting help when you need it most. *

In-home alarms

Reliable and easy-to-use in-home personal alarms that provide independence and peace of mind when you are in the home or enjoying your garden. 

Classic Personal Alarm

Simple to use personal alarm that can be worn around the neck or wrist. Includes alarm base unit that connects using a telephone landline.

Digital Personal Alarm

Perfect for those who don’t have a telephone landline or want an in-home personal alarm that is unaffected by the digital switchover.

Digital Fall Alarm

All the benefits of an in-home personal alarm with automatic fall detection built-in.

Alarms that work in the home and out-and-about

Get help at home and when out-and-about with these location-aware GPS alarms. With built-in microphone and speaker, you can talk directly with the Emergency Resolution Team through the alarm device.

Taking Care Anywhere

Perfect for those who want the reliability of a traditional personal alarm and fall detector that works out-and-about.

GPS Personal Alarm
Classic GPS Alarm

An easy-to-use personal alarm with one big button to press that will quickly connect you to the Emergency Resolution Team.

Personal Alarm Watch

This smartwatch includes a built-in personal alarm with GPS tracking and pedometer to track your daily activity.

Mobile Alarm

Stay connected with a personal alarm that includes mobile calling to two contacts stored in the device.

Dementia Tracker
Dementia Tracker

A simple GPS tracker designed to find people who are living with dementia or have learning difficulties and may wander.

Home monitoring and prevention

Home monitoring systems for the elderly and proactive health solutions designed to provide reassurance and independence, fully supported by Taking Care’s Resolution Team. 

Taking Care Sense

A proactive monitoring system that includes alerts and wellbeing checks. Available as a standalone system or as part of a personal alarm package.

Taking Care Safe Home Alert

An advanced home monitoring system with 10 home sensors, emergency resolution and personal alarm.

Taking Care Prevent

Perfect for those who want to keep an eye on their activity levels and receive one-to-one guidance and advice to reduce frailty and the risk of falls.

“A personal alarm can reduce overall hospital admissions in older adults by 50% and reduce the length of stay in hospital by almost half, from 15 days to 8 days.”

Professor James Brown
Aston Research Centre for Healthy Ageing 

How to get help with a personal alarm

There are no phone numbers to remember with a personal alarm and it is quick and easy to set-up.

1. Wear your personal alarm

With a choice of alarms and wearable options, you will find your personal alarm comfortable and discreet. Knowing you can get help if you need it, you can continue doing the things you enjoy.

Taking care pendant
2. Press your alarm button

The 24-hour Emergency Resolution Team will quickly answer your alarm call. They will know who you are and where you are calling from, even if you are unable to speak.

Speak to Taking care
3. Help is on its way

The Emergency Resolution Team will speak to you over the alarm. If you need help or if you cannot respond, they will call your loved ones or the emergency services so the appropriate response reaches you as quickly as possible.

Personal alarm customer stories

Read how Taking Care are helping people remain independent and safe in their homes and providing their families with peace of mind.

Why choose a Taking Care personal alarm

Taking Care has been providing personal alarm services for more than 30 years. Join the ¼ million people and their families Taking Care have supported with confidence you can return your personal alarm within 30 days and Taking Care will refund the full cost of your order.^

  • The first Which? Approved Service for the installation and servicing of personal alarm systems in the UK.
  • Free lifetime equipment warranty and installation service available. **
  • Three UK-based Emergency Resolution Centres providing a 24-hour monitoring service with a highly trained response team.
  • Taking Care are committed to being a ‘Dementia-Friendly’ organisation.
  • Taking Care are rated 'excellent' on TrustPilot.


*  Average alarm call response time from January 2020 Emergency Resolution Centre call statistics. 

^ 30-day money back guarantee requires initial fee to be paid upfront and if you cancel within the first 30 days this fee will be fully refunded when you return your alarm equipment. 

** Free lifetime warranty and repair included with rental equipment for in home alarms only

^^ TrustPilot score June 2023