10% discount +
Free Health Assessment cover option included
Free Health Assessment cover option (for year 1) + 10% discount. Available when purchasing health insurance for the first time (covering 1-64 employees). Must include Treatment or Diagnostics Only cover option for all and choose moratorium or full underwriting. Offer valid 01/10/26 - 31/12/26. Further T&Cs apply.
Employee Assistance Programme
A family break-up. Difficulty with low mood. Struggles with debt. Your employees bring so much more to work over and above themselves and the skills you employed them for. And, while some things they can manage, others might seem too much to cope with.
With an Employee Assistance Programme (EAP) in place, they can get help with the things that are affecting them right from the start – before their everyday stresses begin to influence their wellbeing and productivity.
An EAP can have a number of benefits for your business and your team. For your employees, it can be reassuring to know that they have someone to speak to, no matter what is on their mind. It can also show your commitment to supporting their mental health and wellbeing, which can help with staff retention and productivity. Providing support through an EAP could also help to reduce the amount of absenteeism within your business, as your team is able to access help and support quickly.
Our EAP cover option is only available as part of a business healthcare cover plan when chosen with at least one other cover option. The EAP support line cannot respond to emergencies. If you require an urgent response or have a medical emergency please call 111/999 or attend A&E.
Support for life’s everyday challenges
- Know that your people have mental health professionals to talk to confidentially, 24 hours a day, 365 days a year.
- Remote support for everyday worries, including fast access to fully qualified mental health professionals just a phone call away or online, with no GP referral needed.
- Support for the everyday challenges your employees face from money worries to consumer issues, housing concerns to care of the elderly. Through our EAP service, your team can talk through their concerns, and while it won’t provide legal or financial advice, they can provide support to help you or your team member make an informed decision on how to proceed.
- Guide your teams access to online help including practical, medical and wellbeing guides articles, videos, courses and workout plans.
- Help your team see how small changes can impact their future health, with our Health Score assessment, accessed via the employee portal.
- Increase the level of support your employees receive with EAP Premier by including up to 8 sessions of counselling.
An investment in team wellbeing
Julia’s accountancy business has eight employees. She’s always aimed for an open and honest culture within her team and likes to think that her staff will talk to her when things aren’t adding up in their personal lives. However, Julia knows that there are many things that people find it hard to talk about with someone they know, let alone with their employer. And she knows that the demands of running a small business sometimes take their toll on her, too.
Julia has an Employee Assistance Programme included as part of her small business healthcare cover. Her staff have someone independent to talk to about their worries and concerns. And she can also reach out when she needs to.
Choose from two levels of cover
EAP Essentials
- Remote support for everyday worries: including fast access to fully qualified mental health professionals just a phone call away or through online chat, with no GP referral needed.
- Online help when you need it: information and guidance on a variety of practical, medical and wellbeing topics through our online portal.
- Help with home and work life: practical, impartial information for home and family issues such as money worries or care of the elderly through our Life Mangement service. They won’t provide legal or financial advice, but they can provide support to make an informed decision on how to proceed.
- Support for your managers: to help them to meet day-to-day team challenges.
EAP Premier
- Remote support for everyday worries: including fast access to fully qualified mental health professionals just a phone call away or through online chat, with no GP referral needed.
- Face-to-face counselling: up to eight face-to-face (or remote) sessions for each employee, if required.
- Online help when you need it: information and guidance on a variety of practical, medical and wellbeing topics through our online portal.
- Help with home and work life: practical, impartial information for home and family issues such as money worries or care of the elderly through our Life Mangement service. They won’t provide legal or financial advice, but they can provide support to make an informed decision on how to proceed.
- Support for your managers: to help them to meet day-to-day team challenges.
What benefits are included as standard?
24/7 online GP service
Access to video or phone appointments with a GP or another registered clinical practitioner, where your employees will have plenty of time to talk through their health concerns. AXA Doctor at Hand is powered by Doctor Care Anywhere. Appointments are subject to availability. GPs are available 24/7 and other registered clinical practitioners are available 8am – 10pm.
Care for cancer and heart conditions
Our experienced healthcare professionals are available at the end of the phone day or night. Speak to our specialist cancer and heart nurses 9am-5pm Monday – Friday. Outside these hours our experienced nurses and counsellors provide round the clock support by phone.
Specialist appointment booking service
We can help your employees find an appropriate specialist. You'll need to include either an Outpatient option or our Diagnostics Only option with your business healthcare plan for the consultation to be covered.
Easing the pressure with physio
Access to our online muscles, bone and joint service to help your people manage or alleviate joint and muscle pain – whether it’s a bad back or sprained ankle. A physiotherapist will assess their symptoms online or over the phone and talk to them about what they could mean. Available for members aged 18 and over.
Health information and support
We’ll give your employees access to our 24/7 health support line. It comes as standard, no matter what cover options you choose, so your team can get help and support whether it's day or night.
The 24/7 health support line is not a diagnostic or advice service and it cannot respond to emergencies. If you require an urgent response or have a medical emergency please call 111/999 or attend A&E.
Access to gym discounts
In addition to your healthcare cover, you can get up to 40% off monthly Nuffield Health Fitness and Wellbeing centre memberships and Hussle Monthly+ pass fees for you and your employees.
Your team can find their motivation whether they're training for a marathon or just getting started. Offers are subject to change and do not form part of insured benefits. Get more information and terms and conditions.
We’re proud that our Business Health plan has been rated 5 stars and our Business Protect plan has been rated 4 stars by independent financial information business, Defaqto. The Defaqto ratings are based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.
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*Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.