Video - tips for calling NHS 111

Video: Tips for making the most of your NHS 111 call

7 August 2025

Watch our video with Jo Poolman, team manager of 24/7 health support team, for members, where she offers her tips for using the NHS 111 service and how to make the most out of your call.

Watch more of our Health FAQs videos in our video hub, along with our Health Chats and mythbusters.