Day or night, we're here to help put your mind at ease

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CALL US ON 0800 389 7413*

Get 24/7^ access to telephone health information and support via our Health at Hand service

When you have a health-related question or worry, it can be difficult to think about anything else. The same may also be said for your team who may find it difficult to concentrate at work when they have a health worry that’s keeping them awake at night.

That’s why our Health at Hand team is here to support you and your team. Whatever your health concern or question is. Whether it’s to do with your own health or your child’s health. Our team of nurses, counsellors, midwives and pharmacists is on hand to support you and to help put your mind at ease.

^Health at Hand nurses and counsellors are available 24/7. Pharmacists and midwives are available 8am–8pm Monday to Friday, 8am-4pm Saturdays and 8am-12pm Sundays.

Access to Health at Hand comes as standard

Access to Health at Hand comes as standard with our small business health insurance, regardless of the cover options that you choose. So you can rest assured that we’ll be on hand to support you and your team, whatever your health concern.

Some of the ways we can help:

Mindset icon

If a member of your team is struggling to cope with the pressures of work, or is going through a tough time at home, they can talk to a counsellor about how they’re feeling

Document icon

If you’ve received some medical test results that you don’t understand, we can help you work out what they mean

Prescription

If you have a question about medication that you’ve been prescribed, our team of pharmacists are on hand to help you

Mother and baby icon

If you or a member of your team is pregnant, you can speak to a midwife about any pregnancy-related questions or concerns that you may have

Medical assistance

If you have a question or a worry about your health, you can speak to a nurse about your symptoms

Small business guide to health insurance

If you've considered offering small business health insurance to your team, it's likely that you have a lot of questions around how it works. That's why we've created our small business guide to health insurance. 


Already know what you're looking for?

Start taking care of yourself and your team today and get a quote for our small business health insurance.

* Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

Defaqto 5 star rating     feefo_platinum_service_2020_tag_dark.png     YMONEY.2019_DIRECT.HEALTHCARE.axa.jpg

Our Business Health plan has been rated 5 Stars by independent financial information business, Defaqto. The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.


Award-winning provider

  • Defaqto - 5 Star Rating
  • Feefo - Platinum Trusted Service Award
  • Your Money - Best Direct Healthcare Provider Award