Heart and cancer support available by phone 24/7
Cancer and heart conditions touch everyone. So if you or one of your employees is affected, it can impact your whole team. According to Cancer Research UK, 1 in 2 people in the UK born after 1960 will be diagnosed with some form of cancer during their lifetime.1 In regards to heart conditions, according to the British Heart Foundation there are around 7.6 million people living with heart and circulatory diseases in the UK.2
At AXA Health, our experienced health practitioners make sure no one has to find their way alone when diagnosed with cancer or a heart condition. They’re available at the end of the phone 24/7 so you can rest assured that your team will be able to pick up the phone and talk through any worries or concerns, included as standard with our business health insurance. Speak to our specialist cancer and heart nurses 9am-5pm Monday – Friday. Outside these hours our experienced nurses and counsellors provide round the clock support by phone.
For your employees, comfort could mean discussing their symptoms. Or talking through how to break their news to the people they care about. Or it could be something as essential as a listening ear and some reassuring words. Whatever they need, whenever they need it, one of our practitioners will be here to talk to them.
The practitioners will have the time to get to know your employees, understand their condition and listen to what they're going through. They'll explain treatment choices in words that make sense. And they'll support them them on everything from eating well during chemotherapy to coping at home after heart surgery.
And they're just a phone call away for family members, too. Making it easier for your employees to face their journey, one step at a time.
Access to heart and cancer nurses included as standard
Access to our heart and cancer telephone support service is included as standard when you take out small business health insurance with us, regardless of the cover options that you choose.
How it works
There for you and your team 24/7
Our dedicated team of health practitioners understand what a diagnosis like this means. That’s why they’re on hand 24/7 to support you and your team and to help answer your questions. Speak to our specialist cancer and heart nurses 9am-5pm Monday – Friday. Outside these hours our experienced nurses and counsellors provide round the clock support by phone.
Personalised care for you and your family
During such a challenging time, we understand that you and your family will have lots of questions. Our practitioners are on hand to help answer any questions that you or your family may have.
Already a member?
If you're already a member and are looking to access our cancer and heart nurse service, please log in to your account below. Or, if you are the group contact and would like more information on how you or your team can access our cancer and heart nurse service, please visit the Group Health Hub.
We’re proud that our Business Health plan has been rated 5 stars by independent financial information business, Defaqto. The Defaqto 5-star rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s star rating.
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1 Cancer Research UK, Cancer Statistics for the UK, Accessed February 2025
2British Heart Foundation, 2025
*Phone lines are open 8:30am-5:30pm Monday to Friday. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.