Imagine your client is struggling to juggle work and family but can fit in a GP’s appointment when it suits them. Imagine they need a prescription for their child before they go away on a school trip in 48 hours.
At AXA Health we’ve imagined it all. It’s why we’ve developed our AXA Doctor at Hand service, powered by Doctor Care Anywhere1.
It lets your client speak to a GP by video or by phone, from anywhere in the world, day or night2. Plus Doctor Care Anywhere doctors are highly experienced and registered with the General Medical Council.
Everything your client and their family needs is in one place, from booking an appointment and seeing a GP when it suits them, to having a specialist referral sent straight to our Fast Track Appointments team (your clients will need to include an out-patient option in their plan for the consultation to be covered). And, if they want to, they can have the information shared with their regular GP, so they’re updated after each appointment.
Just book an appointment online or through the AXA Doctor at Hand app and your client could be talking to a doctor within hours2. They’ll have 20 minutes to chat by video or phone from wherever’s convenient for them.
Doctor Care Anywhere doctors will be able to diagnose any problems your client may have and recommend treatment. If something needs looking into, the GP can refer them for some tests and scans3, without them needing to see a consultant first. Prescriptions can also be delivered to their door or chosen pharmacy4.
Your client and their family can talk to a GP 24 hours a day, seven days a week, 365 days a year². Appointments can be fitted around their lives.
When your client needs medical advice on holiday or abroad, they can get the reassurance and the medicine they need to feel better4.
1Doctor Care anywhere is not an emergency medical service and our plans do not cover emergencies.
2Subject to appointment availability and the DCA Fair usage policy.
3Dependant on the cover option chosen. Where clinically and geographically appropriate. Dependants must be aged 18 and over for a GP to organise diagnostic testing.
4Available in most circumstances. Out-patient prescriptions and deliveries are not covered by the scheme and may cost more than on the NHS. Medicine may not be available worldwide. Prescriptions are restricted in the USA and sanctioned countries.
The security and confidentiality of your clients’ AXA Doctor at Hand consultations are an absolute priority for AXA Health and Doctor Care Anywhere (DCA). Here’s how we are keeping their private information safe: