Some of the ways we can help

  • You might be worried about a new diagnosis or some upcoming surgery. Ask one of our experienced nurses.
  • If stress is stopping you from getting a night’s sleep, we’re here. Our counsellors can help, even at 4am. 
  • You may have some questions about your prescribed medication. One of our pharmacists will be happy to help.
  • If you need some reassurance during those worrying newborn days. Speak to one of our friendly midwives.
woman on phone

Our nurses and counsellors are available 24/7

Our pharmacists and midwives are available:

• 8am – 8pm Monday to Friday

• 8am – 4pm Saturday

• 8am – 12pm Sunday

Send a message Call us on 0800 003 004

It's our calling to support you and your family

Helen Glover

"Being a nurse with the lovely 24/7 health support team means that I have both the pleasure and the privilege of helping people with their health related queries and concerns. 

The diverse nature of the calls we receive from across the globe means that there is always something interesting and inspiring to reflect upon and learn from. No two days are ever the same."

Gemma Middleton

"As a Pharmacist for 24/7 health support I love the varied calls we receive. Whether our member is on the other side of the world on an adventure or struggling with their medicines on a day-to-day basis we get the chance to offer our help. It’s such a rewarding and interesting role and every day we get transported to where our members are and the opportunity to use our skills to help."

Emma Cronin

"I enjoy being able to give people the time they need to discuss their concerns and making that difference in their times of need. What is particularly lovely is when you can hear in their voice the relief and a reduction in their anxiety levels."

Not yet a member?

If you don't have a membership with us yet, get a private health insurance quote and make the most of our member benefits such as 24/7 health support.

Already a member?

If you're already an AXA Health member, you can call our team now to get help and support for you and your loved ones. Log in to Member Online to find out more.