Unlocking the power of health and wellbeing for your clients
A holistic approach to corporate healthcare
Our forward-looking, holistic approach to corporate healthcare is driven by our desire to put good health and wellbeing within easy reach of everyone. Because helping your clients’ employees be the best version of themselves goes hand in hand with helping their business adapt and thrive. We can help your clients find the tools, information and insight for them to make the best decisions for the health of their employees and business.
Always working on access to quality care, outcomes and value
We’re committed to ensuring our members get the healthcare they need and expect. We build strong relationships with providers so they are delivering safe, effective care that puts people first. Our teams, equipped with data and insight, collaborate with key specialists and hospital groups to continually improve customer experience and value. What's more, our knowledge, stability, size and strength allow us to pioneer new approaches, scale new relationships, and enhance healthcare delivery. It's how we unlock better health and wellbeing for your clients.
Fast, easy access to treatment and support
We believe in stress-free routes to better health. Our digital-first approach smooths the path for people who have come to expect convenient access to care. So, when a problem arises, we get people in front of the right expert quickly. That way, they can get back to feeling their best as soon as possible and return to work where they can contribute and feel valued. From cancer to mental health, we’re here to support your clients and their employees at every medical or wellbeing touchpoint.
Download our Advance brochure
For the full list and explanation of what options are avaliable to your clients through Advance (250+ employees) , please download the brochure below. The hospital list for Advance is linked below too.
Mid-sized businesses
For your clients with 65-250 employees, more details on Advance for mid-sized businesses can be found in our brochure below.
Included as standard in Advance
The information below is just a summary of some of the cover we offer. For eligibility, key exclusions, plus any cover limitations (which is often dependent on the level of cover taken out) please see our product brochure linked to above.
Support for mental health
- Arrange an assessment over the phone without a GP referral
- Counsellors, psychologists and mental health clinicians can assess and recommend the most appropriate treatment
- Treatment available nationwide either remotely or face to face
- Available to those 18 and over
Support for muscles, bones and joints
- Get support for muscle, bone or joint pain without a GP referral
- An initial online clinical assessment with muscle, bones and joints specialists HBSUK, will direct members to the most appropriate clinical expert for their online appointment. Members can also call us for an assessment on the phone.
- Recommended next steps whether that’s home exercises, tests (including scans and X-rays if the relevant benefits are chosen) or referral for onward treatment.
- Available for those aged 18 and over
Specialist appointment booking service
- Following an open referral, we'll give members a choice of three specialists so that they can arrange an appointment at a time that suits them. If the member requires, we can book the appointment for them
Cancer care
- Cover for cancer treatment such as consultations, radiotherapy, chemotherapy and surgery (subject to medical history).
- For suspected skin, breast or prostate cancer members can be seen quickly without a GP referral (subject to the coverage chosen by your client, over 18s only. Prostate service is available to members aged 40 or over that have a confirmation of a raised PSA).
- If cancer is diagnosed, as soon as we're told, we'll connect the member to a dedicated cancer care manager.
- Access to Untire - the fatigue management solution for people with cancer.
- Members undergoing cancer treatment can get six months of supportive health coaching (if your client chooses to opt in).
AXA Doctor at Hand
- 24/7 GP appointments by video or phone
- Health advice or reassurance when abroad or on holiday
- Direct referrals to a specialist
- Appointments now available with Advanced Clinical Practitioners too
- Prescriptions can be sent direct to home, office or local chemist
Important information about AXA Doctor at Hand is detailed below.
24/7 health support line
- Ask any health-related question to a nurse or counsellor, for yourself or a loved one, 24/7.
- Our online health centres bring together the latest information, facts and tips from our own healthcare professionals, leading medical authorities, specialist charities and NHS resources.
Access to gym offers
- 40% off monthly individual memberships at Nuffield Health Fitness and Wellbeing Centres for all members covered by an AXA Health business plan or trust scheme.
- 40% off Hussle’s monthly+ pass for employees covered by an AXA Health business plan or trust scheme.
- Discounts are available for employees who aren’t covered by their company healthcare plan or scheme but whose employer has an occupational health service or employee assistance programme with us.
For full details go here
Long COVID support
- If a member is referred for help with long COVID symptoms by a GP, specialist or an approved occupational health clinician, we can help.
- Support could be physiotherapy, a referral to a specialist consultant or, where clinically appropriate, a 12-week remote rehabilitation programme featuring a blend of physical and emotional support.
AXA Health app
- Helps members find the support they need by showing their services and wellbeing tools together into one convenient place.
- Easy signposting to their care and cover, as well as personalised content that helps build healthy habits that last, from coaching programmes and line-manager support to motivational tools and more.
AXA Doctor at Hand important information
24/7 availability – Subject to appointment availability. GPs avaliable 24/7 and Advanced Clinical Practitioners available 8am – 10pm, 365 days a year.
Prescriptions – Available in most circumstances. Outpatient prescriptions and delivery are not covered by the scheme and may cost more than on the NHS. Prescriptions are only available in the UK.
Referrals to specialists – Any outpatient limits or employee contributions normally made towards treatment will apply. All referrals and treatment recommended are on a private basis. Referrals are subject to eligibility and claims authorisation. The GPs and Advanced Clinical Practitioners are unable to refer to the NHS.
Available at an extra cost
Other ways we can help
Employee Wellbeing Programmes
From expert workshops and assessments to health coaching with physiologists, we’ll make it easy for your clients to support their employees on their journey to healthy habits.
Employee Assistance Programme (EAP)
Our team of nurses, pharmacists and midwives as well as our LifeManagementTM team are ready to support and guide your clients' employees through any worries they have.