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Renewing your health plan

You’ve come to the right place for more information about your renewals. We’d love to continue to be here for you and your employees.

Call us on 0800 051 8002
Lines available: Monday to Friday 9am - 5pm
We may record and/or monitor calls for quality assurance, training and as a record of our conversation.

Got a question about renewing? Check out these FAQs

What do I have to do to renew my plan?

What do I have to do to renew my plan?

Will there be any change to the cost of my plan?

Will there be any change to the cost of my plan?

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How can I control the cost of my plan?

Why do prices go up?

Why do prices go up?

What are the benefits of renewing with AXA Health?

Here are just some of the reasons our members renew with us

Access to over 37,000 medical specialists and practitioners, at over 250 hospitals and 400 scanning centres across the UK. Providing fast access to diagnosis and treatment depending on the cover options you've chosen, along with genuine help, support and understanding from people who care.
These figures may be lower if you have a plan with a restricted specialist and hospital list or if you've selected the Guided Option.

Quick access to see a specialist. If you have our Outpatient and Treatment options, your cover can give you and your employees access to a private specialist and help you get the treatment you need quickly. Find out more 

Consult a GP when it suits you. With our online GP service, video and phone appointments are available 24 hours a day, 7 days a week, 365 days a year. You can choose an Advanced Nurse Practitioner (from 8am - 10pm) or a GP (available 24/7). Find out more
Appointments are subject to availability.

Cancer cover; If you've included our Comprehensive Cancer Cover, we can provide fast access to treatment and support for your employees and their families. Find out more

Refer a Business to AXA Health: If you refer a business contact to us and they take out a small business healthcare plan, we'll send both of you £100 Amazon Gift Card. Refer a business
T&Cs apply. 

Get help fast for muscles, bones and joint problems. You and your employees can have a video or phone appointment with a physiotherapist or specialist without a GP referral. we can offer physiotherapy appointments within 1 working day, or access to an orthopaedic specialist within 3 working days. Find out more
Available for members aged 18 and over.

24/7 health support line is available to your employees and their families, with nurses, pharmacists, counsellors and midwives at the end of the line. If you’ve got a question about your health day or night, we’re here for you.​ Find out more
Our midwives and pharmacists are available weekdays 8am to 8pm, Saturday 8am to 4pm, and Sundays 8am to 12pm.

You and your employees can get up to 40% off individual membership at Hussle and Nuffield Health Fitness and Wellbeing Centres, so you can relax in the spa, have a swim, or try a workout, to get fit and healthy.​ Find out more
Hussle is available for members aged 16 and over and Nuffield Health, for members aged 18 and over.

Access to an online account: where all members will find their plan details and information held securely in one place.  We want everyone to be able to easily access what they need, when they need it.  Your team can use it to track their claims, get their treatment approved, search for specialists and securely message us.