We believe, just like you, that having a happy & healthy family is important. At AXA Health we want your journey with any illness to be as stress-free as possible. And we have been helping people get better for over 80 years.
Take care of your family with our family healthcare cover
Free cover for new arrivals
When your baby arrives, you’ll feel reassured to know your little one has cover on your health insurance plan too – there may be some restrictions however. Just give us a quick call to share your news and cover for your new-born will be free until your renewal date (limits to cover may apply).
A helping hand in the early days
Being a new parent is a joyful but daunting time. Even if you’ve had a baby before, it can be hard to know if everything’s as it should be. With family health insurance you’ll have a fully trained midwife to call when you need reassurance.** They’ll check how everything’s going with you and your baby, and help you adjust to your vital new role (normal birthing not covered)
Cover for your young ones
Children have unique concerns. Things like prominent ears or a birthmark on their face can really affect who they are – and who they become. With family cover you can get things like these sorted out before they become a bigger problem.
Accommodation when your child’s in hospital
Being away from home can be a worrying time for children, especially when their stay is in hospital. We make it easier for you to be near your child while they receive treatment covered by your health insurance. We’ll pay for one parent to stay with them in hospital, and up to £100 a night towards accommodation for another in a nearby hotel (up to £500 a year).
Answers when you need them
We understand that you want answers you can trust as quickly as possible. So we give you easy access to a wealth of health information online. Our knowledgeable team are available 24/7, so if you ever have a question regarding you or your family’s health, they’ll be there to help. They can even send you written information and give you a follow-up call if you have any further questions. It’s a bit like having a medical expert in the family.
What's not covered?
Here are the main things that aren’t covered as standard in our family health insurance:
- Pregnancy and childbirth
- Charges for treatment received outside of our Directory of Hospitals, unless you have our Extended Cover option
- Treatment needed as a result of doing any sport for which you are paid, receive a grant or sponsorship, or are competing for prize money
- Treatment of ongoing, recurring and long-term conditions, such as diabetes or asthma (we call these chronic conditions)
- Treatment of medical conditions you had – or had symptoms of – before you joined
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Take advantage of our fitness and wellness deals
At AXA Health, we make it easier to find the fitness and wellbeing deals that work for you, so you can get fit and healthy your way. With our flexible fitness offers you're not tied down to just one gym. You can relax in a spa, have a swim, or try a workout in a different venue. Whatever you need to stay motivated.
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**Counsellors are also available 24/7 and pharmacists and midwives from 8am to 8pm Monday to Friday, until 4pm on Saturday, and until 12pm on Sunday.
Lines are open 09.00 - 19.00 Mon - Fri. Closed Sat - Sun.
This financial promotion is issued by AXA Health, a trading name of AXA Health Limited (Registered No. 12839134). AXA Health Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Underwritten by AXA PPP healthcare Limited (Registered No. 3148119). All of the companies are registered in England and Wales and have their registered office at 20 Gracechurch Street, London EC3V 0BG. AXA Health Limited is authorised and regulated by the Financial Conduct Authority. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Nuffield Health gym membership & Hussle gym membership is not regulated by either the Financial Conduct Authority or the Prudential Regulation Authority. Write to us at: AXA Health, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth.
Nuffield Health gym offer & Hussle offer Terms & Conditions