AXA Health cancer cover

Finding out that you or someone you love has cancer can be a shock. It can be a difficult thing to process, especially when you also have to also get to grips with fitting a treatment schedule around the existing challenges of everyday life.

At AXA Health, we want you to have as stress-free experience as possible. We know that when you have a health concern, speed is really important.  That's why, when you include Comprehensive Cancer Cover on your Personal Health plan, we make it as easy as possible for you to find out what's wrong.

Our health insurance is designed to cover treatment of medical conditions that begin after you take out a plan.

Our Personal Health cancer cover benefits

Opting to include Comprehensive Cancer Cover on your Personal Health plan offers peace of mind and the feeling of reassurance. We've highlighted below some of our key benefits this cover offers. (Please note access to Comprehensive Cancer Cover depends on your medical history).

Prompt access to expert help

Following a diagnosis of an eligible cancer, you'll have quick access to specialists, and other health professionals when needed. You'll also be allocated a dedicated case manager to support you every step of the way.

Often the questions we have about our health come when we least expect it so at AXA Health our healthcare professionals on our cancer support phone service are available at the end of the phone day or night - we're here for you. 

Speak to our specialist cancer nurses on our cancer support service 9am-5pm Monday - Friday. Outside these hours our nurses and counsellors provide round the clock support by phone.

Access to eligible cancer drugs and treatments

We want to help you get healthy and on your way to recovery as quickly as possible. That's why if your specialist recommends it, we will cover the costs of licensed drugs being prescribed within the terms of their licence. Out-patient drugs are not covered by this plan.

Treatment at a location to suit you

Across our Directory of Hospitals, you’ll find specialist units, screening centres, day-patient units and treatment units that suit you and your needs. 

We want your journey to be as smooth as possible, so if your doctor thinks it is appropriate, you’ll also be able to receive chemotherapy by IV drip at home (subject to cover options chosen).

Cancer support line

All members get access to our 24/7 cancer support phone service included as standard when you take out private health insurance with us, regardless of the cover options that you choose, providing access to experienced health practicioners whenever you need them.

Please note members who don't qualify for Comprehensive Cancer Cover, due to their medical history, or who choose the NHS Cancer Support Cover option instead, will have access 24/7 access to experienced healthcare professionals via our support line, but will not have access to a dedicated cancer case manager. More information about our NHS Cancer Support option can be found further down the page. 

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Call us on 0800 111 4004*



Our support during your cancer journey



  • Quick access  health insurance

    Family going for a hike with son strapped to the back of his father

    If you're worried about something that might be breast, skin or prostate cancer, you can call us without needing a GP referral. (Confirmation of raised PSA needed for Prostate concerns.) We'll offer you an appointment of an initial clinical assessment with our provider, Check4Cancer, if appropriate.

    Service available to members aged 18 or over. Requires outpatient cover option. For other cancer concerns you'll need to speak to your GP first.

  • Dedicated help Health Insurance

    Woman leaning over her work desk

    If cancer is diagnosed, as soon as you let us know, we'll connect you to your dedicated cancer case manager, who will then talk you through how they can support you (subject to cover options chosen).

    Our Cancer Care team stay up to date with your case during your treatment so you won't have to explain everything each time you ring.

  • Support for every step Health Insurance

    Employees sat round a table

    Your dedicated cancer case manager will then help you navigate the complexities of treatment and support you every step of the way.

    They can liaise directly with consultants and specialists, making sure to support you throughout your care.

What this cover will pay for


We like to give you choice depending on which best suits your needs. We have two types of cancer cover - Comprehensive Cancer Cover and NHS Cancer Support. Here's what you can expect to receive if you opt for our Comprehensive Cancer Cover:

  • Your own dedicated cancer case manager to see you through your treatment
  • Private hospital stays, day-patient units fees and scanning centres paid in full (so long as you use a hospital, day-patient unit or scanning centre listed in our Directory of Hospitals)
  • Diagnostic tests for Inpatients and day patients with no yearly limit
  • Testing to help choose the best chemotherapy for your diagnosis 
  • CT, MRI and PET scans paid in full at a scanning centre listed in our Directory of Hospitals
  • Specialist fees for the specialist treating your cancer with no yearly limit
  • Specialist consultations with the specialist treating your cancer when you are an out-patient (if you have an Outpatient Option, the consultations will not come out of your out-patient limit)
  • Radiotherapy, including when it is used to relieve pain
  • Drug treatment to kill cancer cells, including biological therapies and chemotherapy (there is no time limit on how long we cover these drugs)
  • Drugs that are licenced, being prescribed in line with their licence and under specialist referral (these will be subject to your medical history and cover options chosen)
  • The costs of wigs and external prostheses needed during the active treatment of cancer. For wigs, this is up to £400 a year and £5,000 a year for any required prostheses
  • Monitoring and follow up consultations as long as you are a member and have a plan with us
  • Palliative treatment to relieve pain or other symptoms rather than cure the cancer
  • Health Coaching. We offer a 6-month, dedicated health coaching service for people with cancer. It is delivered by a trained Health Coach who can provide expert advice and support with health and wellbeing goals needed as a result of cancer and treatment.
  • Fatigue management. For members diagnosed with cancer, we provide access to the app Untire, which helps reduce the impact of one of the most common side effects of cancer and its treatment - cancer-related fatigue.

    Please note this is only available if you haven't had cancer before you take out your Personal Health Plan.



If you're unable to add the Comprehensive Cancer Cover option because of your medical history, or you choose to have the NHS Cancer Support option instead, this means we will not cover the cost of cancer treatment.

With the NHS Cancer Support option, we will however cover the cost of a licensed cancer drug which the NHS will not pay for if:

  • A specialist has recommended the drug and prescribed it, and it's proposed use is within the terms of it's licence.
  • We have agreed to the drug treatment in advance
  • The drug is licensed by the European Medicines Agency (EMA) or the Medicines and Healthcare Regulatory Agency 
  • The drug intends to affect the growth of the cancer


We will also cover the costs of external prostheses for up to £5,000 following surgery for a medical condition.

Start a quote
Call us on 0800 111 4004*

What do I need to get a health insurance quote?

Ready to get your health insurance quote?

Here's some information you'll need:

  • Personal details such your name, address and date of birth.
  • Details of any family members you'd like to add to your policy.
  • The date you'd like your policy to begin.


Our health insurance quote process usually takes just a few minutes, so why not get an online quote now?

Personal Health plan, with all cover options chosen, won a five-star defaqto expert rated award for PMI (Individual) plans in 2024.


Defaqto - 5 Star Rating

We’re proud that our Personal Health plan has been rated 5 Stars by independent financial information business, Defaqto.

Frequently asked questions

*Lines are open 09:00 - 19:00 Mon - Fri. Closed Sat - Sun. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.