Third Party Recovery Assistance

Important Information for our members who are making either a Personal Injury or potential Clinical Negligence Claim.

How it works

In the unfortunate event where you’ve been involved in an incident that wasn’t your fault, you may decide to pursue a legal claim against the negligent third party. 

In such circumstances, it’s important that you inform us of the claim, as the terms of your membership with AXA Health include an obligation to include any medical expenses paid for as result of the incident within your claim. Please see below copies of the standard handbook wording our insured plans and Trust schemes for reference.  

Standard Handbook wording download Trust Handbook wording Download

Your responsibility

It is your responsibility to inform us if you’re making a personal injury claim. We may have already attempted to contact you by either sending an Injury Information Form or by asking the solicitors we work with (DMH Stallard LLP) to speak with you. Alternatively, you can advise us directly by completing the form below. 

Once we’ve been made aware of your case, we will support you by liaising with your legal representative directly and advising them of the costs to include within your claim.

Insured Policies - Subrogation Law Explained

We use the law of subrogation to seek recovery of any related treatment costs.

Subrogation is the legal right of an insurer to claim back costs from a third party that caused the accident/incident.

FAQs

How to contact our Third-Party Recovery Team

If you’d like to advise us of your claim or have been involved in an accident, please complete the form below:

If you're unsure or would like to speak to us regarding a potential Third Party claim, please contact us 

AXA Health reserves the rights to recover any amount we are entitled to. Please read your policy terms and conditions which explains our subrogated rights of recovery.

If you're unsure or would like to speak to us regarding a potential Third Party claim, please contact us 

AXA Health reserves the rights to recover any amount we are entitled to. Please read your policy terms and conditions which explains our subrogated rights of recovery.

Please provide as much information as possible.

Please provide as much information as possible.

Have you appointed a solicitor (or other legal representative) to act on your behalf? (required)
Would you like professional advice? (optional)

The Third Party Recovery team will be in touch with you within 5 working days.

The Third Party Recovery team will be in touch with you within 5 working days.

Declaration