How we can support you
If you receive a cancer diagnosis and your AXA Health membership covers cancer, we can liaise with specialists on your behalf and answer any questions you or your family might have.
Cancer Care Team
Our dedicated case managers are at the end of the phone, whatever the worry. We’ll stay up to date during your treatment, so you won’t have to explain everything each time you ring.
Meet nurse Mandy and hear what some of our members have to say about the support they’ve had from our Cancer Care Team.
24/7 support
As an AXA Health member, you can also speak to our specialist cancer nurses on 0800 111 4811, 9am-5pm Monday – Friday. Outside these hours our experienced nurses and counsellors provide round the clock support by phone.
You don’t need to have received a cancer diagnosis to access this service.
“Cancer is a very challenging and worrying disease. Mandy, however, has made talking about cancer and the process, so much easier than I ever thought it could be.
From day one, Mandy has been helpful, friendly and extremely understanding, removing what could otherwise have been a difficult, challenging and upsetting conversation. She encourages me to reach out at any time I feel like chatting and calls me to see how I am keeping at regular intervals.”
Stephen Farrell, AXA Health member
6 tips to help you talk about cancer
We know that some of the things people say – despite the best of intentions – can be difficult, upsetting or just plain annoying to someone going through cancer. But there are also times when someone gets it just right and the things they say are really helpful.
