Breast cancer self referral service

Reassurance when you need it most

We know how worrying a possible cancer diagnosis is. Which is why, if you’ve spotted any changes to your breasts and are worried it may be cancer, we’ll make sure you receive the tests you need, quickly. You won’t even need to get a GP referral first; all you need to do is call us. You’ll be asked some questions to make sure this service is right for you. We’ll arrange for you to visit a private Check4Cancer clinic.

All the tests you need, in one day

You will receive a One Stop Breast assessment. This means you’ll have all the necessary tests taken on the same day. This includes: 

  • a clinical breast examination
  • mammography or ultrasound (or both)
  • Fine needle aspiration or needle core biopsy as clinically necessary. 

You’ll be pleased to hear that you will be given an indicative outcome on the same day. If a biopsy is taken you’ll receive your results within five working days.

Expert support

We work closely with our provider, Check4Cancer, to make sure you’re seen quickly if you suspect cancer. They’re experts in their field and have years of experience providing clinical advice and treatment. Our in-house healthcare professionals also have extensive knowledge, insight and experience in helping members who are facing cancer. They’ll be there to support you and your family from diagnosis, and throughout treatment. If required, contact our team, who will seek to pre-authorise your treatment in line with your available benefits.

Call us

To access the breast cancer self referral service call the claims helpline on 0800 0686 253.

Support for you

A cancer diagnosis, and even the prospect of one, can be an extremely stressful and worrying time for you and your loved ones.

You can therefore take comfort in knowing we have dedicated cancer nurses, available to you, via the phone, to provide support from day one.

Dedicated Cancer Nurses

If you’re diagnosed with cancer we can put you in touch with our Dedicated Nurse Service because we know that a swift diagnosis and prompt treatment access must go hand in hand with genuine help, support and understanding from people who truly care.

Every one of our friendly nurses understands what a diagnosis like this means. You might take comfort in discussing your symptoms or talking through how to break the news to the people you care about.

Whatever you need, whenever you need it, one of the dedicated nurses is waiting to talk.

To speak to our specialist dedicated cancer nurses, please call the claims line on 0800 068 7111 (9am – 5pm Monday to Friday). Outside of these hours our experienced nurses provide round the clock support by phone on 0800 027 1393.

We have created a short introductory video about the service for you.

Know the signs of breast cancer

It’s well known that when cancer is diagnosed at an early stage, before it’s had the chance to get too big or spread, it’s more likely to be treated successfully. It’s important that we keep a look out for things that may be signs or symptoms of breast cancer. That’s why it’s good practice to check your breasts for changes on a regular basis.

How to check

  1. Examine your breasts in the shower and feel for any changes or lumps.
  2. Next, examine your breasts in the mirror with your arms in 3 different positions – down, up and on your hips to spot any changes in appearance.
  3. Stand and press your fingers on your breast, working around the breast in a circular direction.
  4. Lie down and repeat step 3.
  5. Gently squeeze your nipples to check for discharge. Check under the nipple last.


To self-check your breasts, look out for…

  • A change in the size or shape of one or both breasts.
  • Discharge from either of your nipples (which may be bloody).
  • A lump or swelling in either of your armpits.
  • Dimpling on the skin of your breasts.
  • A rash on or around your nipple.
  • A change in the appearance of your nipple, for example if it’s becoming sunken.


For further support

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