|Defaqto - 5 Star Rating
We’re proud that our Personal Health plan has been rated 5 Stars by independent financial information business, Defaqto.*
|feefo - Platinum Trusted Service Award
Those that meet feefo's criteria of excellence achieve Trusted Service recognition. Only businesses whose experience is highly rated by their customers make the grade.
*The Defaqto 5 Star Rating is based on an assessment of the overall product including all options. If some of the options are not selected, this will affect the product’s Star Rating.
We believe that great care puts you in control. Personal Health, puts you in control in two ways. It means being able to tailor your plan, so you’ve got the cover that’s right for you. This includes having the choice to add an out-patient option for specialist consultations and diagnostic tests, travel, dental care, physiotherapy and, depending on your medical history, mental health cover. It also gives you a choice of when and where you want to be treated, and who you want to be responsible for your care. We'll be there for you and your family when you need us most, covering you for new medical conditions that arise after you join.
You will be able to choose between one of the following gifts* when you join:
Lines are open 9am to 7pm weekdays. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
^The two months cover free offer is for new customers only. If paying annually, you will only be charged for 10 months of cover. If you pay monthly, the last two months of cover will be free. This offer cannot be used in conjunction with any other pricing offer, apart from our 5% discount for paying annually. Offer may be withdrawn at any time. At the renewal of your policy onwards, your premium will be calculated in the normal way.
*Choice of one of the following three offers available on purchase of a Personal Health plan only (excludes child only plans). Offers limited to customers who are not, and have not in the last three months, been a member of any individual or corporate plan, policy or trust scheme underwritten or administered by AXA PPP healthcare Limited or AXA Health Services Limited. Offer is non-transferable with no cash alternative. Offer limited to one per household and may be withdrawn at any time or substituted for an equivalent product. A one-time voucher code will be sent to the email address you provided on purchase of your Personal Health plan, within 28 days of receiving your payment if paying annually or, if paying monthly, within 28 days of receiving your second month’s subscription (as long as you haven't cancelled your Personal Health plan). The voucher code will only be redeemable against one of the following three items (T&Cs apply): 1. £100 M&S gift card 2. Fitbit Charge 5 - one per Personal Health plan (subject to stock availability) 3. Nuffield Health Assessment
BA Clubs is an introducer appointed representative of AXA PPP healthcare Limited. AXA Health is a trading name of AXA PPP healthcare Limited, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Personal Health and Health for You plans are underwritten by AXA PPP healthcare Limited. Registered office: AXA PPP healthcare, 20 Gracechurch Street, London EC3V 0BG. Registered in England and Wales number 3148119. Write to us at: AXA Health, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth