At AXA Health, we’re here to help you bring out your best self.
That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it.
Further information
If you need to speak to us about anything then please call 0800 678 1022.
We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
What would you like to do?
Membership documents
Everything your employees need to know about their membership, including handbooks and other important documents.
How do I claim?
Making a claim for treatment or a consultation is simple - we can even make a specialist appointment for you.
Where are members covered for treatment?
Access to a national network of hospitals, day-patient units, scanning centres and other private healthcare facilities.
What am I covered for?
You can find everything you need to know about your cover below.
- Membership handbook - This provides an in-depth explanation of your cover. The handbook must be read in conjunction with your other membership documents. To check which handbook you need, please refer to your Membership Certificate as this will show you the name of the plan you're a member of.
- Important changes Leaflet - This explains any key changes that we may have made to the plan since last year. To check which Important Changes Leaflet you need, please refer to your Membership Certificate as this shows you the name of the plan you are a member of.
- Insurance Product Information Document - This gives you a summary of the cover available under the plan. To check which Insurance Product Information Document you need, please refer to your Membership Certificate as this will show you the name of the plan you are a member of.
In order to view the handbook applicable to your cover, please make sure you refer to your group member listing which will tell you the name of the plan.
You can download the latest Adobe Acrobat Reader for free from the Adobe website.
Underwriting guide
Your team's cover depends on the underwriting options you agreed with us, so it's really important that they understand what these mean. We've put together this quick guide for you to share with your employees.
Your previous documents
Director's Plan
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
Business Express, VIP, Executive
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
Executive 6 & Business Express 6
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
If you have Travel Cover
Travel Cover Handbook Important Changes Leaflet Insurance Product Information Document
Your current documents
Director's Plan
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
Business Express, VIP, Executive
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
Executive 6 & Business Express 6
Membership Handbook Important Changes Leaflet Insurance Product Information Document Group Insurance Contract Managing your group plan
If you have Travel Cover
Travel Cover Handbook Important Changes Leaflet Insurance Product Information Document
