These Terms & Conditions tell you the terms on which you may make use of the website as a personal user.
Please read these Terms & Conditions carefully before you start to use the website. By using the website, you indicate that you accept these Terms & Conditions and that you agree to abide by them. If you do not agree to these Terms & Conditions, you should not use the website. If you are unclear about its contents, please contact us – details can be found in the ‘Contact us’ section below.
AXA Fitness Works is provided by AXA Health Limited (‘AXA Health’) a company registered in England and Wales (Company No: 3148119) which is part of the AXA Group of companies. AXA Health is a trading name of AXA PPP healthcare Limited.
5 Old Broad Street
London, EC2N 1DW
Registered VAT number:
GB 243 6741 60
AXA Health reserves the right at its discretion to amend, update, modify or replace these Terms & Conditions at any time without notice. Any such amendment, update, modification or replacement shall be effective once the revised Terms & Conditions have been posted on the website. You are responsible for checking the Terms & Conditions each time you use the website and your use of the website indicates your acceptance of the Terms & Conditions applicable at the time you access the website.
References to ‘we’, ‘us’ and ‘our’ refer to AXA Health’. ‘You’ ‘your’ and ‘user’ means any user of the website.
This website is provided on a personal, non-exclusive, non-transferable basis. It is not for use by any other third party.
AXA Health is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (‘FCA’) and the Prudential Regulation Authority.
The FCA have set out rules which regulate the sale and administration of general insurance which we must follow when we deal with you.
Our registered number is 202947. This information can be checked from the FCA website: fca.org.uk or by contacting the FCA on 0800 111 6768 or +44 (0)20 7066 1000 if you are calling outside of the UK and Channel Islands.
AXA Health is a recognised insurer in Guernsey.
AXA Health is authorised as a category ‘A’ permit holder by the Jersey Financial Services Commission.
By accepting these Terms & Conditions, Qualifying Recipients agree that AXA Health is not liable for any loss, damage or personal injury whatsoever suffered or sustained in connection with the offer and the Discounts (including, but not limited to direct, indirect or consequential losses, loss of profit, income or goodwill), the use of any gym membership (including but not limited to a Qualifying Recipient's failure to meet any criteria imposed by any health or fitness club) or any act or omission (whether negligent or not) of AXA Health or their affiliates, save for any liability which cannot be excluded by law (including fraud, gross negligence or for death or personal injury caused by AXA Health or their affiliates’ negligence).
AXA Health will endeavour to ensure that this website is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the website is unavailable for any time or for any period. AXA Health will have the right to suspend access to this website temporarily or permanently and without notice.
Further, due to the inherent nature of the internet, errors, interruptions and delays may occur at any time. Accordingly, the website is provided ‘as is’ without any warranties or representation of any kind and AXA Health does not accept any liability arising from your reliance upon or inability to use this website.
AXA Health will take all reasonable steps to ensure that any information you provide via e-mail on this website is kept secure‚ but please remember that‚ because of the nature of the internet‚ the security of emails cannot be guaranteed.
The AXA logo is a registered trademark of AXA S.A. which claims trademark rights in the logo.
All copyright and other intellectual property rights in any material (including text, photographs and other images and sound) contained in the website is either owned by us or has been licensed to us by the rights owner(s) for use on the website. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You are not permitted to download‚ print‚ redistribute or extract any information from this website other than for your personal‚ non-commercial use and not for any purpose that damages our reputation or takes advantage of it.
You are not permitted to reproduce‚ modify or in any way change any of the information available on this website.
This website must not be framed on any other site, nor may you create a link to any part of this website.
Any personal information you supply to AXA Health via this website will be treated in accordance with the Data Protection Act 1998.
We may revise these Terms & Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these Terms & Conditions of use may also be superseded by provisions or notices published elsewhere on our website.
This website may contain hypertext links to websites operated by other third parties. The responsibility for those websites belongs to the third parties who are identified as operating those websites. Separate terms and conditions will apply to those websites and you are encouraged to read those if you access those links.
This website has been established in England. We have chosen the laws of England and Wales to apply to this website and for any dispute to be heard by the Courts of England and Wales. However, we recognise that you are free to choose the laws and jurisdiction of Scotland, or Northern Ireland if you are resident there and wish to do so.
You can contact us at: Axafitnessworks.HEALTH@axa-ppp.co.uk