At AXA Health, we’re here to help you bring out your best self.
That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it.
Further information
If you need to speak to us about anything then please call 0345 605 0187.
We may record and/or monitor calls for quality assurance, training and as a record of our conversation.
What would you like to do?
Membership documents
Everything you need to know about membership, including handbooks and other important documents.
How do I claim?
Making a claim for treatment or a consultation is simple - we can even make your specialist appointment for you.
What am I covered for?
You can find everything you need to know about your cover in your membership documents. Your Membership Certificate tells you the name of the plan you are covered under.
- Membership handbook - provides an in-depth explanation of your cover. The handbook must be read in conjunction with your other membership documents.
- Important changes Leaflet- explains any key changes that we may have made to the plan since last year
- Insurance Product Information Document - gives you a summary of the cover available under the plan.
Please make sure you choose the documents for the plan you have. You’ll find the name of your plan on your Membership Certificate.
You can download the latest Adobe Acrobat Reader for free from the Adobe website.
Underwriting guide
Your cover depends on the underwriting options your employer agreed with us, so it's really important that you understand what this means. We've put together this quick guide for you to look through.
Your previous documents
Cashback
Membership Handbook Important Changes Leaflet
Cashback 100
Membership Handbook Important Changes Leaflet
Support document
Your current documents
Cashback
Membership Handbook Important Changes Leaflet AXA Health About us
Cashback 100
Membership Handbook Important Changes Leaflet AXA Health About us
