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visit our coronavirus support and Brexit travel pages.

Leaving your company? Join us on a personal plan.

Call us now to get a quote on 0800 707 6896

Lines are open 9am to 7pm weekdays and 8am to 1pm Saturdays. We may record and/or monitor calls for quality assurance, training and as a record of our converstion.

Important update

Private medical facilities are now accepting new referrals, which means you will be able to use your plan to access eligible treatment. However, due to the current Covid-19 pandemic, there may be some disruptions to when and where private services are delivered.

The new benefits and services to support you:

Over the past few months we introduced a range of temporary benefits to help support our members.  Some of these new ideas worked so well, we're adding then to our standard cover.  All members ow have access to:

  • Our Clinical Support Centre, providing quick easy remote access to leading specialists and practitioners available by telephone, or online.
  • Unlimited access to our online GP service AXA Doctor at Hand (powered by Doctor Care Anywhere), allowing you to speak to a qualified GP over the phone or by video 24/7 (subject to availability and the Doctor Care Anywhere fair usage policy, not availalbe on child-onl policies)

These are all in addition to the existing features of our private health insurance, Personal Health, which remain available including:

* Access to the latest licensed approved cancer drugs, on specialist referral, even if they aren't available on the NHS (subject to medical history and cover options chosen.  Out-patient drugs are not covered by this plan).

* Our dedicated heart and cancer nurse service available on the phone when you need it most, through treatment, diagnosis and recovery.

* Health at Hand is our support line with nurses and counsellors available 24/7 to answer any questions.

* Access to our free online Health Centres covering topics from allergies to mental health and ageing well.

*Discounts through our online health and wellbeing site AXA ActivePlus on wearable tech, and  much more. AXA ActivePlus is not regulated by either the Financial Conduct Authority or the Prudential Regulation Authority.

*Online access to health and wellbeing support communities through Health Unlocked.

Why it’s important to continue your healthcare cover

Once you have left your company healthcare scheme, your previous or current medical conditions may not be covered by a new individual plan.

Depending upon your responses to our health questions, you could keep your current medical underwriting terms. This means you could continue to claim for treatment of pre-existing conditions, subject to the terms and conditions of the new plan you take out with us.

However, these special underwriting terms are only available for 120 days, so call us now to get a quote.

Like any insurance plan there are things that may not be covered. These include treatment of medical conditions you have or if you had symptoms of before you joined, treatment of ongoing recurrent and long term conditions, pregnancy and childbirth.

Call us now to get a quote on 0800 707 6896

Lines are open 9am to 7pm weekdays and 8am to 1pm Saturdays. We may record and/or monitor calls for quality assurance, training and as a record of our converstion.

Buck LLC is effecting an introduction to AXA PPP healthcare Limited for which Buck LLC may receive a fee. Buck LLC is not part of the AXA Group of companies. AXA Health is a trading name of AXA PPP healthcare Limited, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Personal Health and Health for You plans are underwritten by AXA PPP healthcare Limited.  Registered office: AXA PPP healthcare, 5 Old Broad Street, London EC2N 1AD until 31 March 2021, and thereafter 20 Gracechurch Street, London EC3V 0BG.   Registered in England and Wales number 3148119. Write to us at: AXA PPP healthcare, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. is effecting an introduction to AXA PPP healthcare Limited for which Buck Consultants LLC may receive a fee. Buck Consultants LLC is not part of the AXA Group of companies. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Personal Health and Health for You plans are underwritten by AXA PPP healthcare Limited.  Registered office: AXA PPP healthcare, 5 Old Broad Street, London EC2N 1AD.   Registered in England and Wales number 3148119. Write to us at: AXA PPP healthcare, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL.