Travel cover

Welcome to your BT & EE CashBack member site

Our team of Personal Advisers is available to take your call in complete confidence. If you wish to discuss any aspect of your membership, call the number below. Open Monday to Friday 8am to 6pm.

Contact us on 0345 605 0187

Information about AXA Health

We’re bringing everything together under one name – AXA Health – to make things simpler all round, and to reflect our focus on health.

Find out more information about the move to AXA Health

Further information

If you need to speak to us about anything then please call 0345 605 0187.

Your personal information

Please click below for more information about how we look after your personal data.

Contact us
Personal data usage pdf

What would you like to do?

Membership documents

Everything you need to know about membership, including handbooks and other important documents.

How do I claim?

Making a claim for treatment or a consultation is simple - we can even make your specialist appointment for you.

Sense checker videos

Sense checker

The private healthcare world is full of confusing industry jargon. At AXA Health we want to make it clear what you’re covered for. Our sense checker definition videos explain the meanings of the terms you will come across.